Team Leader

Join to apply for the Team Leader role at Card Factory

Contracted Hours Available: 8
Contract is a fixed‑term role

Location: Card Factory, 26 Horsemarket, Barnard Castle, DL12 8LY

About the Job

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and ensuring every customer leaves satisfied.

When the Store Manager is away, you’ll step up and keep things running smoothly with confidence and care.

The day to day

You’ll play a key role in the day‑to‑day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life. On the way, you’ll help others grow while building your own skills. With your energy and commercial know‑how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. Keeping an eye on the numbers, you’ll help ensure everything runs smoothly.

About you

• Good leadership skills: positive, proactive, full of energy.
• Curiosity: always learning and eager to see the bigger picture.
• Inclusive: makes space for everyone’s voice, listens with intent, builds belonging.
• Flexible: steps up, stays flexible, sets tone by getting things done.
• Fair & thoughtful: open to feedback, careful in decisions.
• Genuine care: supports growth and creates positive team vibe.

Why join us

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At Card Factory, we celebrate people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.