Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead store teams and ensure exceptional customer service daily.
- Company: Join Card Factory, the UK's top retailer for cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support, and opportunities for apprenticeships.
- Why this job: Be part of a vibrant team celebrating life moments and driving store success.
- Qualifications: Passionate, customer-focused, with strong leadership skills and a commercial mindset.
- Other info: Apply quickly as the vacancy may close early due to high interest.
The predicted salary is between 24000 - 36000 £ per year.
Team Leader – Card Factory – Motherwell, Brandon Parade
Contracted Hours Available: 12
Join to apply for the Team Leader role at Card Factory
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!
About The Job
Location: Motherwell, Brandon Parade
Day to Day
You’ll play a key role in the day‑to‑day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know‑how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
About You
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Why join us
If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.
Sound like a perfect fit? Apply today and let’s make every day a celebration!
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
#J-18808-Ljbffr
Team Leader employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Card Factory's values and customer-centric approach. Understanding their mission to celebrate life moments will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Prepare examples of your leadership experience, especially in retail or customer service settings. Be ready to discuss how you've successfully led teams, improved customer experiences, and driven sales in previous roles.
✨Tip Number 3
Research the latest trends in retail and customer service, particularly in the greeting card industry. Being knowledgeable about current market dynamics can set you apart and show your commitment to staying informed.
✨Tip Number 4
Network with current or former employees of Card Factory if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Team Leader position. Tailor your application to highlight how your experience aligns with their needs.
Showcase Leadership Skills: In your CV and cover letter, provide specific examples of your leadership experience. Mention situations where you successfully led a team or improved customer service, as this is crucial for the role.
Emphasise Customer-Centric Approach: Demonstrate your passion for customer service in your application. Share anecdotes that illustrate your commitment to putting customers first and how you've contributed to enhancing customer experiences in previous roles.
Highlight Commercial Awareness: Mention any experience you have with reviewing performance data or driving commercial growth. This could include examples of how you’ve contributed to sales targets or improved store operations.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for celebrating customers' life moments. Share examples of how you've previously prioritised customer service and created memorable experiences.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide specific instances where you've successfully led a team. Highlight how you motivate others and handle challenges, especially in the absence of a manager.
✨Be Commercially Minded
Familiarise yourself with retail performance metrics and be ready to discuss how you can contribute to commercial growth. Show that you understand the importance of data in driving store success.
✨Engage with Enthusiasm
During the interview, maintain a positive and forward-thinking attitude. Engage with your interviewers by asking insightful questions about the company culture and team dynamics, showing that you're an enthusiastic team player.
