Team Leader

Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this. With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on exceptional customer service. You will lead the store team in the absence of the Store Manager, ensuring high standards and outstanding service every day. The Ideal Candidate Passionate about celebrating our customers’ life moments. Customer-centric with a drive for excellent service. Demonstrates strong leadership skills. Positive and forward-thinking. Comfortable analyzing store performance data. Commercially minded. Enthusiastic team player and engaging communicator. Package Description About the Company Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true omni-channel retailer. This involves significant investment in our colleagues and creating opportunities in a fast-paced environment. We offer a wide range of benefits to support your well-being, including: 25% colleague discount in-store and online Financial wellbeing support, including financial education tools and salary advances Seasonal incentive schemes Opportunities to apply for retail apprenticeships Access to learning and development resources Discounts across numerous UK retailers Employee Assistance Programme for mental, physical, and financial support If this role aligns with your career aspirations, click \’apply now\’. We encourage early applications, as the vacancy may close once suitable candidates are found. Location: 65 Station Road, New Milton, United Kingdom #J-18808-Ljbffr