Team Leader

Join to apply for the Team Leader role at Card Factory.

Location: Gyle Shopping Centre, Edinburgh, EH12 9JR

Contracted Hours Available: 14

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfil this. With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support the Store Manager in achieving commercial growth and fostering a team culture centred on customer satisfaction. You will lead the store team in the absence of the Store Manager, ensuring high standards and exceptional service daily.

The Ideal Candidate

• Passionate about celebrating our customers’ life moments.
• Customer-centric with a drive for excellent service.
• Demonstrates strong leadership skills.
• Positive and forward-thinking.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.

Package and Company Overview

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We are undergoing a strategic transformation to become a true Omni-channel retailer, investing in our colleagues and creating growth opportunities in a fast-paced environment.

Benefits include:

• 25% colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support, including Education Tools and Salary Advance
• Seasonal incentives and Apprenticeship opportunities
• Access to learning and development content
• Discounted mobile contracts and retail discounts
• Employee Assistance Programme for mental, physical, and financial wellbeing

If this role aligns with your career aspirations, apply now. We may close the vacancy early once sufficient applications are received. No agencies, please.