Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring great customer experiences and driving store success.
- Company: Join a friendly and upbeat store with a positive culture.
- Benefits: Competitive hourly wage, supportive environment, and opportunities for personal growth.
- Why this job: Be the heart of the store, motivating others and making a real impact.
- Qualifications: Strong leadership skills, a positive attitude, and a passion for teamwork.
- Other info: Flexible hours and a chance to develop your skills in a dynamic setting.
The predicted salary is between 10 - 15 £ per hour.
About the job
Location: Stowmarket
Contracted Hours Available: 8
We are on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you will be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager is away, you will step up and keep things running smoothly with confidence and care.
You will play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You will lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you will help others grow while continuing to build your own skills. With your energy and commercial know-how, you will drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. By keeping an eye on the numbers, you will help make sure everything is running smoothly, and the team is thriving.
What we are looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You are curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You are fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Salary: £12.49 Per Hour
Frequency: Hourly
Job Reference: cardfac/TP/794/30783
Contract Type: Permanent
Working Hours: 8
Closing Date: 13 February, 2026
Location: 5/7 Ipswich Street Stowmarket, United Kingdom
Posted on: 14 January, 2026
Team Leader employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Team Leader.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or handled challenges. Being able to share these experiences will show you're the upbeat leader they're looking for.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've created great experiences for customers in the past. This is key for a role that focuses on keeping customers smiling.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to bring those positive vibes!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Energy: When writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you’d bring to the team. Use positive language and share examples of how you've motivated others in the past.
Highlight Leadership Skills: Make sure to showcase your leadership skills in your application. We’re looking for someone who can inspire and support their team, so include specific instances where you’ve led a group or project successfully.
Be Curious and Open-Minded: We love a curious mind! In your application, mention how you’ve embraced learning opportunities and how you stay open to feedback. This shows us you’re eager to grow and adapt, which is key for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Your Customer Focus
Make sure to highlight your commitment to customer service. Discuss times when you've gone above and beyond for customers or how you've created great experiences in previous roles. This aligns perfectly with the job's focus on ensuring every customer leaves with a smile.
✨Be Ready to Discuss Team Dynamics
Since the role involves building an inclusive team vibe, be prepared to talk about how you foster collaboration and listen to team members. Share examples of how you've made space for everyone's voice and helped others grow within a team setting.
✨Demonstrate Your Commercial Awareness
The job requires keeping an eye on the numbers and driving store initiatives. Brush up on basic retail metrics and be ready to discuss how you've contributed to commercial success in previous roles. Showing that you understand the business side will set you apart.
