Team Leader

Team Leader

Herne Bay Full-Time No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, ensuring great customer experiences and driving store success.
  • Company: Join cardfactory, a fun and inclusive workplace that celebrates people.
  • Benefits: Competitive pay, growth opportunities, and a supportive environment.
  • Why this job: Step up in your leadership journey and make a real impact.
  • Qualifications: Strong leadership skills, positive attitude, and a passion for teamwork.
  • Other info: Flexible hours with a focus on personal and professional development.

Join to apply for the Team Leader role at Card Factory

Contracted hours available: 6

Please note this role is a fixed term contract.

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!

About The Job

Location: Herne Bay

In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

The day to day

You’ll play a key role in the day‑to‑day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the CardFactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know‑how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

About You

  • Good leadership skills; people want to follow—positive, proactive, and full of energy.
  • Curious by nature, always learning, and eager to see the bigger picture.
  • You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
  • Step up, stay flexible, and set the tone by getting things done.
  • You’re fair, open to feedback, and thoughtful in how you make decisions.
  • You genuinely care about people, support growth, and help create a positive team vibe.

Why join us

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At CardFactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

Job Details

  • Seniority level: Mid‑Senior level
  • Employment type: Temporary
  • Job function: Information Technology
  • Industries: Retail

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

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Team Leader employer: Card Factory

At cardfactory, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. As a Team Leader in Herne Bay, you'll not only lead a dynamic team but also receive unwavering support for your personal and professional development, ensuring you thrive in a positive environment that celebrates success and teamwork.
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Contact Detail:

Card Factory Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time browsing their website and social media. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your skills and fit for the Team Leader role.

✨Tip Number 3

Be ready to ask questions! Prepare a few thoughtful questions about the team dynamics or store initiatives. This shows you're engaged and eager to contribute positively to the team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join us at cardfactory. Don’t miss out on this opportunity!

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service
Team Motivation
Communication Skills
Commercial Awareness
Flexibility
Decision-Making
Inclusivity
Problem-Solving
Curiosity
Supportive Attitude
Positive Energy
Adaptability

Some tips for your application 🫡

Show Your Energy: When writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you’d bring to the team. Use positive language and share examples of how you've motivated others in the past.

Be Specific About Your Leadership Style: We’re looking for someone with good leadership skills, so make sure to highlight your approach. Share specific instances where you’ve led a team or project, and how you created an inclusive environment where everyone felt valued.

Demonstrate Your Curiosity: Show us that you’re eager to learn and grow! Mention any relevant training or experiences that reflect your curiosity and desire to see the bigger picture. This will help us understand how you can contribute to our team's success.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re serious about joining our team at cardfactory!

How to prepare for a job interview at Card Factory

✨Show Your Leadership Style

Be ready to share examples of how you've led a team in the past. Highlight your positive, proactive approach and how you motivate others. This role is all about energy and support, so let your personality shine through!

✨Demonstrate Your Customer Focus

Prepare to discuss how you create great customer experiences. Think of specific instances where you went above and beyond for a customer or helped your team deliver exceptional service. This will show that you understand the importance of customer satisfaction.

✨Emphasise Team Inclusion

Talk about how you foster an inclusive environment where everyone feels valued. Share examples of how you've listened to team members and encouraged their input. This aligns perfectly with the company's values and shows you're a team player.

✨Be Ready for Flexibility Questions

Expect questions about how you handle change and adapt to new situations. Prepare examples that demonstrate your flexibility and ability to step up when needed. This will reassure them that you can keep things running smoothly, even when the Store Manager is away.

Team Leader
Card Factory
Location: Herne Bay

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