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- Tasks: Lead a vibrant team, ensuring great customer experiences and driving store success.
- Company: Join cardfactory, a place that celebrates people and fosters growth.
- Benefits: Competitive pay, supportive environment, and opportunities for personal development.
- Why this job: Step into a leadership role and make a real impact in a fun atmosphere.
- Qualifications: Strong leadership skills, positive attitude, and a passion for teamwork.
- Other info: Flexible hours with a focus on creating an inclusive team vibe.
# Team Leader## About the job**Location: Potters Bar****- **Includes Weekends******Contracted Hours Available: 6**We’re on the lookout for a friendly and upbeat Team Leaderto bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving. What we’re looking for: * Good leadership skills people want to follow—positive, proactive, and full of energy.* You\’re curious by nature, always learning, and eager to see the bigger picture.* You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.* Step up, stay flexible, and set the tone by getting things done.* You’re fair, open to feedback, and thoughtful in how you make decisions.* You genuinely care about people, support growth, and help create a positive team vibe.The following content displays a map of the job\’s location.| OpenStreetMap contributors### Team Leader* **Salary** £12.49 Per Hour* **Frequency** Hourly* **Job Reference** cardfac/TP/922/30830* **Contract Type** Permanent* **Working Hours** 6* **Closing Date** 19 February, 2026* **Location** 107 Darkes Lane Potters Bar, United Kingdom* **Posted on** 20 January, 2026 #J-18808-Ljbffr
Team Leader employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing their website and social media. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on showcasing your leadership skills and how you can motivate a team. The more comfortable you are, the better you'll shine during the real deal.
✨Tip Number 3
Be ready with examples! Think of times when you've led a team or created a positive atmosphere. Sharing these stories will help you stand out and show that you’re the upbeat leader they’re looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows you’re genuinely interested and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Energy: When writing your application, let your personality shine through! We want to see that upbeat energy and positivity that you’d bring to the team. Use lively language and examples that reflect your enthusiasm for the role.
Highlight Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can motivate a team and create a positive vibe, so share specific examples of how you've done this in the past.
Be Authentic: We value genuine connections, so be yourself in your application. Share your story and what makes you unique. This is your chance to show us why you care about people and how you can contribute to our team culture.
Apply Early!: Don’t wait until the last minute to submit your application. We review applications regularly, and we want to make sure you don’t miss out on this opportunity. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Your Customer Focus
Make sure to highlight your commitment to customer service. Discuss times when you've gone above and beyond to ensure a great customer experience. This aligns perfectly with the role's focus on making every customer leave with a smile.
✨Be Ready to Discuss Team Dynamics
Prepare to talk about how you foster inclusivity and encourage team collaboration. Think of examples where you've listened to team members' ideas and helped them feel valued. This will resonate well with the company's emphasis on creating a supportive team vibe.
✨Demonstrate Your Commercial Awareness
Since the role involves driving commercial success, be prepared to discuss how you've contributed to sales or improved store performance in previous roles. Show that you understand the importance of numbers and how they relate to team success.
