Team Leader

Team Leader

Monmouth Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, create amazing customer experiences, and drive store success.
  • Company: Join Card Factory, a fun and inclusive retail environment.
  • Benefits: Opportunities for growth, supportive culture, and a chance to shine.
  • Why this job: Step up your leadership game and make every day a celebration!
  • Qualifications: Strong leadership skills, positive attitude, and a passion for teamwork.
  • Other info: Dynamic role with plenty of room for personal and professional development.

The predicted salary is between 28800 - 43200 £ per year.

Overview

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. You’ll be at the heart of it, supporting the Store Manager, keeping the team motivated, and ensuring every customer leaves with exactly what they came in for (and a smile). When the Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

Responsibilities

  • Lead the day-to-day running of the store—creating great customer experiences and driving commercial success.
  • Lead by example, showing what great service looks like and bringing the Card Factory Way to life.
  • Help others grow while continuing to build your own skills.
  • With your energy and commercial know-how, drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
  • Keep an eye on the numbers to help ensure everything’s running smoothly and the team is thriving.

About you

  • Good leadership skills people want to follow—positive, proactive, and full of energy.
  • You\’re curious by nature, always learning, and eager to see the bigger picture.
  • You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
  • Step up, stay flexible, and set the tone by getting things done.
  • You\’re fair, open to feedback, and thoughtful in how you make decisions.
  • You genuinely care about people, support growth, and help create a positive team vibe.

Why join us

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At Card Factory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A Card Factory

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • Retail

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Team Leader employer: Card Factory

At Card Factory, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. As a Team Leader, you will not only lead a dynamic team but also have access to continuous development opportunities that empower you to shine in your role. Located in a bustling retail environment, we celebrate our employees' contributions and ensure that every day at work feels like a celebration.
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Contact Detail:

Card Factory Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you connect your experiences to their vibe during the chat.

✨Tip Number 2

Practice your leadership stories! Think of times when you motivated a team or solved a problem. Be ready to share these examples, as they’ll show you’re the positive, proactive leader they’re looking for.

✨Tip Number 3

When you get the chance to ask questions, go for it! Ask about team dynamics or how they celebrate successes. This shows you care about the team vibe and are eager to contribute positively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Team Leader

Leadership Skills
Customer Service
Team Motivation
Communication Skills
Commercial Awareness
Problem-Solving Skills
Flexibility
Inclusivity
Decision-Making
Curiosity
Supportive Attitude
Positive Mindset
Adaptability
Growth Mindset

Some tips for your application 🫡

Show Your Energy: When writing your application, let your personality shine through! We want to see that upbeat energy and positivity that you’d bring to the team. Use lively language and examples that reflect your enthusiasm for the role.

Highlight Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can motivate a team and create a positive vibe, so share specific examples of how you've led others and supported their growth.

Be Authentic: We value genuine connections, so be yourself in your application. Share your story and what makes you unique. This is your chance to show us how you genuinely care about people and how you can contribute to our team culture.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Card Factory

✨Show Your Leadership Style

Be ready to share examples of how you've led a team in the past. Highlight your positive, proactive approach and how you motivate others. This is your chance to demonstrate that you embody the energy and vibe they’re looking for!

✨Know the Company Culture

Familiarise yourself with the Card Factory Way. Understand their values and how they celebrate people. During the interview, weave in how your personal values align with theirs to show you’re a great cultural fit.

✨Prepare for Scenario Questions

Think about potential scenarios you might face as a Team Leader. Prepare answers that showcase your problem-solving skills and ability to keep the team motivated. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Ask Thoughtful Questions

Prepare some questions that show your curiosity and eagerness to learn. Ask about team dynamics, growth opportunities, or how they measure success in the store. This not only shows your interest but also helps you gauge if it’s the right fit for you.

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