At a Glance
- Tasks: Lead the team, ensure great customer experiences, and drive store success.
- Company: Card Factory is a vibrant retail company focused on celebrating people and special moments.
- Benefits: Enjoy opportunities for growth, a supportive environment, and a positive team culture.
- Other info: Apply early as we review applications regularly; no agencies please.
- Why this job: Join us to develop your leadership skills and make every day a celebration!
- Qualifications: Looking for energetic leaders who are proactive, curious, and care about team dynamics.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Team Leader role at Card Factory
About the role
Location: Berwick upon Tweed
Contracted Hours Available: 17
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and ensuring every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
The day to day
You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life. You’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. By keeping an eye on the numbers, you’ll help ensure everything’s running smoothly and the team is thriving.
About You
What we’re looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- Curious by nature, always learning, and eager to see the bigger picture.
- Ability to listen with intent, value everyone’s voice, and help build a team where people feel they belong.
- Willingness to step up, stay flexible, and set the tone by getting things done.
- Fair, open to feedback, and thoughtful in decision-making.
- Genuine care for people, support growth, and help create a positive team vibe.
Why join us
If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At Card Factory, we celebrate people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer your progress, and help you grow.
Sound like a perfect fit? Apply today and let’s make every day a celebration!
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
Team Leader in Berwick-Upon-Tweed employer: Card Factory
At Card Factory, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. As a Team Leader in Berwick upon Tweed, you'll not only lead a dynamic team but also benefit from ongoing support and development opportunities that empower you to shine in your role. Join us to be part of a company that celebrates its people and creates memorable customer experiences every day.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Berwick-Upon-Tweed
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've motivated a team in the past. Think about times when you turned a challenging situation into a positive outcome.
✨Tip Number 2
Research Card Factory's values and culture before your interview. Be ready to discuss how your personal values align with theirs, especially around creating a positive team vibe and customer experience.
✨Tip Number 3
Prepare to demonstrate your commercial awareness. Familiarise yourself with the latest trends in retail and think about how you can apply this knowledge to drive store initiatives and improve sales.
✨Tip Number 4
Practice active listening techniques. During the interview, show that you value feedback and are open to different perspectives. This will highlight your ability to create an inclusive environment for your future team.
We think you need these skills to ace Team Leader in Berwick-Upon-Tweed
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Team Leader at Card Factory. Highlight your leadership skills and how they align with the company's values in your application.
Tailor Your CV:Customise your CV to reflect your experience in leadership roles. Emphasise your ability to motivate teams, create positive customer experiences, and drive commercial success, as these are key aspects of the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've led teams successfully and created a positive work environment, which aligns with the culture at Card Factory.
Proofread Your Application:Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as this reflects your attention to detail and professionalism.
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've motivated a team in the past. Highlight your ability to create a positive atmosphere and how you’ve supported team members in their growth.
✨Demonstrate Your Customer Focus
Since the role is all about creating great customer experiences, think of specific instances where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction and can lead by example.
✨Emphasise Your Flexibility
The job requires stepping up when the Store Manager is away, so be ready to discuss how you handle unexpected situations. Share examples of times when you adapted quickly to changes and kept things running smoothly.
✨Prepare Questions About Team Dynamics
Show your genuine interest in building a positive team vibe by preparing thoughtful questions about the team culture at Card Factory. This demonstrates your commitment to fostering an inclusive environment where everyone feels valued.
