Team Leader

Team Leader

Prestwick Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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Card Factory

At a Glance

  • Tasks: Lead the team, ensure great customer experiences, and drive store success.
  • Company: Join Card Factory, a vibrant retail environment celebrating people and positivity.
  • Benefits: Enjoy opportunities for growth, support in your journey, and a fun work culture.
  • Why this job: Perfect for those eager to lead, learn, and create a positive team vibe.
  • Qualifications: Looking for energetic leaders who care about people and foster inclusivity.
  • Other info: Apply early to avoid disappointment; we review applications regularly.

The predicted salary is between 24000 - 36000 ÂŁ per year.

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Contracted Hours Available: 16

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!

About The Job

Location: Prestwick

Contracted Hours Available: 16

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!

In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

The day to day

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

About You

What we’re looking for:

  • Good leadership skills people want to follow—positive, proactive, and full of energy.
  • You\’re curious by nature, always learning, and eager to see the bigger picture.
  • You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
  • Step up, stay flexible, and set the tone by getting things done.
  • You’re fair, open to feedback, and thoughtful in how you make decisions.
  • You genuinely care about people, support growth, and help create a positive team vibe.

Why join us

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A cardfactory

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology

  • Industries

    Retail

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Team Leader employer: Card Factory

At Card Factory, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is celebrated and supported. As a Team Leader in Prestwick, you'll not only lead a dynamic team but also have ample opportunities for personal and professional growth, all while creating memorable customer experiences. Join us to be part of a company that values positivity, collaboration, and the potential of its people.
Card Factory

Contact Detail:

Card Factory Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Show your enthusiasm for the role during any interactions. Whether it's a phone call or an in-person chat, let your positive energy shine through. This is crucial for a Team Leader position where motivating others is key.

✨Tip Number 2

Familiarise yourself with Card Factory's values and culture. Understanding what they stand for will help you align your responses and demonstrate that you're a great fit for their team-oriented environment.

✨Tip Number 3

Prepare to discuss your leadership experiences in detail. Think of specific examples where you've motivated a team or improved customer service, as this will showcase your ability to lead effectively.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a strong impression.

We think you need these skills to ace Team Leader

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Positive Attitude
Conflict Resolution
Commercial Awareness
Empathy and Supportiveness
Decision-Making Skills
Coaching and Development
Inclusivity and Team Building

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Team Leader. Highlight key responsibilities and required skills, such as leadership, positivity, and customer service.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Use specific examples of how you've demonstrated leadership and created positive team environments in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Card Factory's focus on positivity and inclusivity, and provide examples of your leadership style.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for a Team Leader.

How to prepare for a job interview at Card Factory

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.

✨Emphasise Customer Experience

Since the role focuses on creating great customer experiences, be prepared to discuss how you would ensure every customer leaves happy. Think about previous experiences where you went above and beyond for customers and be ready to share those stories.

✨Highlight Your Team-Building Skills

The job requires fostering an inclusive team vibe. Talk about how you encourage collaboration and make space for everyone's voice. Mention any initiatives you've led that helped build team morale or inclusivity.

✨Be Positive and Upbeat

The company is looking for someone who brings energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can go a long way in making a great impression!

Team Leader
Card Factory
Location: Prestwick
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