Team Leader

Team Leader

Greenock Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure great customer experiences, and drive store success.
  • Company: Join Card Factory, a vibrant retail environment focused on positivity and celebration.
  • Benefits: Enjoy opportunities for growth, support in your leadership journey, and a fun work culture.
  • Why this job: Perfect for those eager to lead, learn, and create a positive team vibe.
  • Qualifications: Looking for energetic leaders who are proactive, curious, and supportive.
  • Other info: This is a fixed-term contract with 12 contracted hours available.

The predicted salary is between 24000 - 36000 £ per year.

Team Leader – Card Factory

Contracted Hours Available: 14

We’re looking for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store in Greenock.

The day to day

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, show what great service looks like, and bring the Card Factory Way to life. Along the way, you’ll help others grow while building your own skills. With your energy and commercial know‑how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. You\’ll keep an eye on the numbers to ensure everything runs smoothly and the team thrives.

About You

  • Good leadership skills that people want to follow—positive, proactive, and full of energy.
  • Curious by nature, always learning, and eager to see the bigger picture.
  • Make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
  • Step up, stay flexible, and set the tone by getting things done.
  • Fair, open to feedback, and thoughtful in how you make decisions.
  • Genuinely care about people, support growth, and help create a positive team vibe.

Why join us

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At Card Factory, we celebrate people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.

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Team Leader employer: Card Factory

At Card Factory, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is celebrated. As a Team Leader in Greenock, you'll not only lead a motivated team but also have access to growth opportunities that empower you to shine in your leadership journey. With our commitment to supporting your development and creating a positive atmosphere, you'll find that every day at Card Factory is a chance to make a meaningful impact.
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Contact Detail:

Card Factory Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Showcase your leadership skills during the interview by sharing specific examples of how you've motivated a team in the past. Think about times when you turned a challenging situation into a positive outcome.

✨Tip Number 2

Familiarise yourself with Card Factory's values and culture. During your conversation, mention how your personal values align with theirs, especially around creating a positive team vibe and customer experience.

✨Tip Number 3

Prepare to discuss your approach to problem-solving and decision-making. Be ready to explain how you would handle a situation where the store is busy and the team needs direction, demonstrating your ability to stay calm under pressure.

✨Tip Number 4

Engage with the interviewer by asking insightful questions about the team dynamics and growth opportunities within Card Factory. This shows your genuine interest in the role and your commitment to fostering a supportive environment.

We think you need these skills to ace Team Leader

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Positive Attitude
Conflict Resolution
Commercial Awareness
Empathy and Supportiveness
Decision-Making Skills
Ability to Foster Inclusivity
Coaching and Development Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Team Leader. Highlight your leadership skills, ability to motivate a team, and customer service experience in your application.

Tailor Your CV: Make sure your CV reflects the qualities mentioned in the job description. Use specific examples of how you've demonstrated leadership, positivity, and teamwork in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Card Factory's focus on creating a positive team vibe and supporting growth.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Team Leader.

How to prepare for a job interview at Card Factory

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.

✨Emphasise Customer Experience

Since the role focuses on creating great customer experiences, be prepared to discuss how you would ensure every customer leaves happy. Think of instances where you've gone above and beyond for customers and be ready to share those stories.

✨Be Upbeat and Positive

The job description highlights the need for a friendly and upbeat personality. Make sure to convey your enthusiasm for the role and the company during the interview. A positive attitude can be contagious and is essential for a Team Leader.

✨Demonstrate Flexibility and Adaptability

In retail, things can change quickly. Be ready to discuss how you've adapted to unexpected situations in the past. Highlight your ability to stay calm under pressure and how you can step up when needed, especially when the Store Manager is away.

Team Leader
Card Factory
Location: Greenock

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