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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join cardfactory, a company dedicated to celebrating people and creating joyful moments.
- Benefits: Enjoy opportunities for growth, leadership development, and a positive work environment.
- Why this job: Be at the heart of a new store, fostering a fun and inclusive culture.
- Qualifications: Looking for energetic leaders who are curious, supportive, and open to feedback.
- Other info: Apply early as we review applications regularly; let's celebrate together!
The predicted salary is between 28800 - 43200 £ per year.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our New store!
Opening at the end of September 2025, we are looking people with a real passion for celebration to wow our customers.
In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
The day to day
You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
About You
What we’re looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You\’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.
Sound like a perfect fit? Apply today and let’s make every day a celebration!
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
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Team Leader employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your enthusiasm for the role by engaging with our brand on social media. Share your thoughts on customer service and leadership, and tag us to get noticed. This can help you stand out as a passionate candidate.
✨Tip Number 2
Network with current or former employees of StudySmarter or cardfactory. Reach out on LinkedIn to learn about their experiences and gather insights that could give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams in the past. Think about times when you motivated others or created a positive environment, as these stories will resonate well with our values.
✨Tip Number 4
Familiarise yourself with the cardfactory Way and our commitment to customer experience. Being able to articulate how you would embody this in your role will demonstrate your alignment with our company culture.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Team Leader. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Make sure your CV reflects your leadership skills and experience relevant to the role. Use specific examples that demonstrate your ability to motivate a team, drive customer satisfaction, and manage store operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for celebration and customer service. Mention how you embody the qualities they are looking for, such as positivity, proactivity, and inclusivity. Make it personal and engaging.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for a Team Leader.
How to prepare for a job interview at Card Factory
✨Show Your Leadership Style
Be prepared to discuss your leadership approach. Share examples of how you've motivated a team in the past and how you create a positive atmosphere. This role is all about energy and positivity, so let that shine through!
✨Demonstrate Customer Focus
Since the job revolves around creating great customer experiences, think of specific instances where you've gone above and beyond for customers. Highlight your understanding of what makes a memorable shopping experience.
✨Emphasise Team Collaboration
Talk about how you foster inclusivity and encourage team members to share their ideas. Mention any strategies you've used to ensure everyone feels valued and heard, as this aligns with the company's values.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to step up in a leadership role or handle unexpected challenges, and be ready to explain how you managed those situations.
