At a Glance
- Tasks: Lead the team, ensure great customer experiences, and drive store success.
- Company: Join cardfactory, a vibrant company celebrating people and positivity.
- Benefits: Enjoy opportunities for growth, leadership, and a supportive work environment.
- Why this job: Be part of a fun team culture where your energy makes a difference.
- Qualifications: Looking for proactive leaders who care about people and thrive in teamwork.
- Other info: Apply early as we review applications regularly; let's celebrate together!
The predicted salary is between 28800 - 43200 £ per year.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!
In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
The day to day
You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
About You
What we’re looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You\’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.
Sound like a perfect fit? Apply today and let’s make every day a celebration!
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
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Team Leader employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Showcase your leadership skills in your interactions. When you meet with current employees or during any networking events, demonstrate your ability to motivate and inspire others. This will give potential employers a taste of your leadership style.
✨Tip Number 2
Familiarise yourself with the company culture at cardfactory. Engage with their social media and community initiatives to understand their values better. This knowledge will help you connect with the team and show that you’re a great fit for their positive vibe.
✨Tip Number 3
Prepare to discuss how you’ve created inclusive environments in past roles. Think of specific examples where you’ve listened to team members and made decisions that benefited everyone. This will highlight your commitment to fostering a supportive team atmosphere.
✨Tip Number 4
Be ready to share your ideas on driving commercial success. Research current trends in retail and think about how you can apply them to enhance customer experiences. Presenting innovative ideas will show your proactive nature and readiness to contribute to the store's success.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Team Leader role entails. Highlight key responsibilities and qualities they are looking for, such as leadership skills, positivity, and the ability to create a great customer experience.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous leadership roles or experiences where you motivated a team or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for, such as being proactive and supportive.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a leadership position.
How to prepare for a job interview at Card Factory
✨Show Your Leadership Style
Be prepared to discuss your leadership approach. Share examples of how you've motivated a team in the past and how you create a positive atmosphere. This role requires someone who can inspire others, so highlight your ability to lead by example.
✨Demonstrate Customer Focus
Since the role is all about creating great customer experiences, think of specific instances where you've gone above and beyond for customers. Be ready to explain how you ensure that every customer leaves happy and satisfied.
✨Emphasise Team Collaboration
Talk about your experience in fostering an inclusive team environment. Discuss how you listen to team members and encourage their input, as this aligns with the company's values of making space for everyone’s voice.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and flexibility. Think of scenarios where you've had to step up in a challenging situation or adapt to changes quickly, as this will demonstrate your readiness to take charge when needed.