Team Leader

Team Leader

Nottingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure great customer experiences, and drive store success.
  • Company: Join cardfactory, a vibrant company celebrating people and positivity.
  • Benefits: Enjoy growth opportunities, supportive culture, and a fun work environment.
  • Why this job: Perfect for those eager to lead, learn, and create a positive vibe.
  • Qualifications: Looking for energetic leaders who care about team growth and inclusivity.
  • Other info: Apply early as we review applications regularly; let's celebrate together!

The predicted salary is between 28800 - 43200 £ per year.

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!

In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

The day to day

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

About You

What we’re looking for:

  • Good leadership skills people want to follow—positive, proactive, and full of energy.
  • You\’re curious by nature, always learning, and eager to see the bigger picture.
  • You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
  • Step up, stay flexible, and set the tone by getting things done.
  • You’re fair, open to feedback, and thoughtful in how you make decisions.
  • You genuinely care about people, support growth, and help create a positive team vibe.

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

Location 6 Exchange Walk Nottingham Exchange Walk, United Kingdom

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Team Leader employer: Card Factory

At cardfactory, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. As a Team Leader in our Nottingham store, you'll not only lead a motivated team but also enjoy ample opportunities for personal and professional growth, all while contributing to a positive customer experience. With our commitment to celebrating people and supporting your journey, you'll find a rewarding environment where your leadership skills can truly shine.
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Contact Detail:

Card Factory Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Show your enthusiasm for leadership during the interview. Share specific examples of how you've motivated a team in the past, as this will demonstrate your ability to inspire others and create a positive atmosphere.

✨Tip Number 2

Familiarise yourself with the cardfactory Way and be ready to discuss how you can embody these values in your role. This shows that you’re not just interested in the position but also in aligning with the company culture.

✨Tip Number 3

Prepare to discuss your approach to customer service. Think about how you can create memorable experiences for customers and how you would handle challenging situations while maintaining a positive vibe.

✨Tip Number 4

Demonstrate your commitment to personal and team growth. Be ready to share how you’ve supported others in their development and how you plan to continue fostering an inclusive environment where everyone feels valued.

We think you need these skills to ace Team Leader

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Positive Attitude
Problem-Solving Skills
Flexibility
Commercial Awareness
Conflict Resolution
Empathy
Inclusivity
Decision-Making
Adaptability
Coaching and Mentoring

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Team Leader position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and a positive attitude.

Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise your leadership skills, customer service experience, and any achievements that demonstrate your ability to motivate a team and drive commercial success.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Use it to explain why you’re a great fit for the Team Leader position and how your values align with the company’s culture of positivity and inclusivity.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Card Factory

✨Show Your Leadership Style

Be prepared to discuss your leadership approach. Share examples of how you've motivated a team in the past and how you create a positive atmosphere. This role requires someone who can inspire others, so highlight your ability to lead by example.

✨Demonstrate Your Customer Focus

Since the role is all about creating great customer experiences, think of specific instances where you've gone above and beyond for customers. Be ready to explain how you ensure every customer leaves happy and satisfied.

✨Emphasise Team Collaboration

Talk about how you foster an inclusive environment where everyone feels valued. Discuss your experience in listening to team members and how you encourage open communication. This will show that you care about building a strong team dynamic.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to step up in challenging situations or adapt to changes. This will demonstrate your flexibility and readiness to take charge when needed.

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