At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave happy and motivated.
- Company: Join cardfactory, a place that celebrates people and positivity.
- Benefits: Enjoy growth opportunities, a supportive environment, and a fun workplace culture.
- Why this job: Perfect for those eager to develop leadership skills in a dynamic setting.
- Qualifications: Looking for energetic leaders who are curious, inclusive, and proactive.
- Other info: This is a fixed-term contract with potential for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Please note this role is a fixed term contract.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!
In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
The day to day
You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
About You
What we’re looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You\’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.
Sound like a perfect fit? Apply today and let’s make every day a celebration!
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Location Bloomfield Centre Bangor Bloomfield NI, United Kingdom
#J-18808-Ljbffr
Team Leader employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've motivated a team in the past. Think about times when you turned a challenging situation into a positive experience for both your team and customers.
✨Tip Number 2
Demonstrate your understanding of the company's values and culture. Research cardfactory's approach to customer service and team dynamics, and be ready to discuss how you can embody and promote these values as a Team Leader.
✨Tip Number 3
Prepare to discuss your commercial awareness. Be ready to talk about how you would drive store initiatives and keep an eye on performance metrics to ensure the store runs smoothly and meets its targets.
✨Tip Number 4
Emphasise your ability to create an inclusive environment. Think of examples where you've encouraged team members to share their ideas and how you've fostered a sense of belonging within a group.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Team Leader role entails. Highlight key responsibilities and required skills, such as leadership, positivity, and customer service.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous leadership roles or customer service experience that showcases your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for, such as being proactive and supportive.
Showcase Your Personality: Since the role requires a friendly and upbeat attitude, let your personality shine through in your application. Use a conversational tone and share anecdotes that reflect your positive energy and ability to create a welcoming environment.
How to prepare for a job interview at Card Factory
✨Show Your Leadership Style
Be prepared to discuss your leadership approach. Share examples of how you've motivated a team in the past and how you create a positive atmosphere. This role requires someone who can inspire others, so highlight your ability to lead by example.
✨Demonstrate Your Customer Focus
Since the role is all about creating great customer experiences, think of specific instances where you've gone above and beyond for customers. Be ready to explain how you ensure every customer leaves happy and satisfied.
✨Emphasise Team Collaboration
Talk about your experience in fostering an inclusive team environment. Discuss how you listen to team members and encourage their input, as this aligns with the company's values of making space for everyone’s voice.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and flexibility. Think of scenarios where you've had to step up in a leadership role or adapt to changes quickly, as this will demonstrate your readiness to handle the responsibilities of the Team Leader position.