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- Tasks: Lead a vibrant team, create amazing customer experiences, and drive store success.
- Company: Join cardfactory, where positivity and celebration are at the heart of our culture.
- Benefits: Opportunities for growth, supportive environment, and a chance to shine in leadership.
- Why this job: Step up your leadership game and make every day a celebration for customers and team alike.
- Qualifications: Strong leadership skills, positive attitude, and a passion for teamwork.
- Other info: Flexible role with a focus on personal and professional development.
The predicted salary is between 21600 - 36000 £ per year.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it).
When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
The day to day:
- You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
About You:
What we’re looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Why join us:
If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow. Sound like a perfect fit? Apply today and let’s make every day a celebration!
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Store Team Leader: Lead with Energy, Elevate Guest Experience employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader: Lead with Energy, Elevate Guest Experience
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experiences to their vibe during the chat!
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve motivated a team or turned a tough situation around. Be ready to share these examples, as they’ll show you’re the energetic leader they’re looking for.
✨Tip Number 3
When you get the chance to ask questions, go for it! Ask about team dynamics or how they celebrate successes. This shows you’re genuinely interested in creating that positive vibe they value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Store Team Leader: Lead with Energy, Elevate Guest Experience
Some tips for your application 🫡
Show Your Energy: When writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you bring to the table. Use positive language and share examples of how you've created great experiences for customers in the past.
Highlight Your Leadership Skills: Make sure to showcase your leadership abilities in your application. Talk about times when you've motivated a team or stepped up in challenging situations. We love hearing about how you've supported others and created a positive environment!
Be Curious and Open-Minded: We appreciate candidates who are eager to learn and grow. In your application, mention any experiences where you've sought feedback or taken the initiative to improve. Show us that you're always looking for ways to elevate both yourself and your team!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and get to know you better. Plus, applying early means you won't miss out on this fantastic opportunity to join our team!
How to prepare for a job interview at Card Factory
✨Show Your Energy
As a Team Leader, energy is key! Make sure to bring your positive vibes to the interview. Smile, maintain eye contact, and express enthusiasm for the role. This will not only reflect your personality but also show that you understand the importance of creating a great atmosphere for both customers and your team.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or resolved conflicts. Be ready to discuss your leadership style and how you can inspire your future team to thrive, just like the job description highlights.
✨Emphasise Customer Experience
Since the role focuses on elevating guest experiences, come prepared with specific examples of how you've enhanced customer satisfaction in previous roles. Discuss any initiatives you’ve implemented that improved service or created a welcoming environment, showing that you truly care about the customer journey.
✨Be Open to Feedback
The job calls for someone who is fair and open to feedback. During the interview, demonstrate your willingness to learn and grow by discussing how you’ve received and acted on feedback in the past. This shows that you’re not just a leader, but also a team player who values collaboration and improvement.
