At a Glance
- Tasks: Lead a vibrant team to deliver amazing customer experiences and drive store success.
- Company: A leading greetings card retailer in East Ham with a positive culture.
- Benefits: Great perks for your wellbeing and a supportive work environment.
- Why this job: Be a key player in creating memorable moments for customers every day.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading greetings card retailer in East Ham is seeking a positive and energetic Team Leader to support the Store Manager and lead the team. You'll ensure great customer experiences while driving commercial success and creating an inclusive and motivating environment.
The ideal candidate should possess leadership skills, flexibility, and a customer-focused approach. Join a dynamic team offering various benefits for your wellbeing.
Store Team Leader - Drive Service & Growth employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Team Leader - Drive Service & Growth
β¨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
β¨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. Being able to share these anecdotes will demonstrate your skills and show that you can drive service and growth effectively.
β¨Tip Number 3
Donβt forget to ask questions during your interview! This shows your interest in the role and helps you understand how you can contribute to the team. Ask about their approach to creating an inclusive environment or how they measure commercial success.
β¨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to join our dynamic team. Plus, it gives us a chance to see your application directly and get you in front of the right people faster.
We think you need these skills to ace Store Team Leader - Drive Service & Growth
Some tips for your application π«‘
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've motivated teams in the past and created a positive environment for both staff and customers.
Be Customer-Focused: Since this role is all about ensuring great customer experiences, share specific examples of how you've gone above and beyond for customers. We love hearing about your customer service successes!
Flexibility is Key: Mention your flexibility and adaptability in your application. Weβre looking for someone who can handle the dynamic nature of retail, so let us know how youβve thrived in changing situations before.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itβs the best way for us to receive your application and get to know you better. Donβt miss out on this opportunity!
How to prepare for a job interview at Card Factory
β¨Show Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in the past. Think about situations where you motivated your team or resolved conflicts, as this will demonstrate your leadership capabilities.
β¨Emphasise Customer Focus
Prepare to discuss how you prioritise customer experiences. Share stories that highlight your ability to handle customer queries or complaints effectively, showing that you understand the importance of a customer-focused approach.
β¨Demonstrate Flexibility
In retail, things can change quickly. Be prepared to talk about times when you've adapted to new challenges or changes in the workplace. This will show that you're flexible and can thrive in a dynamic environment.
β¨Research the Company Culture
Familiarise yourself with the retailer's values and culture. During the interview, mention how your personal values align with theirs, and express your enthusiasm for contributing to an inclusive and motivating environment.