At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive store success.
- Company: Join Card Factory, the UK's leading retailer of greeting cards and gifts.
- Benefits: Enjoy 25% discount, financial support, and opportunities for career development.
- Other info: Fast-paced environment with a focus on colleague well-being and growth.
- Why this job: Be part of an exciting journey with genuine prospects for growth.
- Qualifications: Previous retail management experience and a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
About the job
Store Location: Market Street Downpatrick
Store Hours: 42.5
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
The day to day
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business.
- Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
About You
- You will be as passionate about celebrating our customers' life moments as we are.
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business.
- Have experience in leading and developing a team of colleagues.
- Be prepared to work towards KPIs in a fast-paced environment.
Why join us
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounted mobile phone contracts
- Discounts across 100's of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Store Manager JBLE1_NI employer: Card Factory
At Card Factory, we pride ourselves on being a leading specialist retailer that values both customer experience and colleague development. Our Store Managers play a pivotal role in fostering a vibrant team culture while driving commercial growth, all within a supportive environment that offers extensive benefits and opportunities for personal and professional growth. Located in the heart of Downpatrick, our store provides a dynamic workplace where you can thrive and make a meaningful impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager JBLE1_NI
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who know the company you're applying to. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company's values and recent news. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your leadership experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager JBLE1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your previous retail management experience and any achievements that showcase your ability to drive commercial growth and enhance customer experience.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our team culture. Be sure to mention specific examples of how you've developed colleagues or improved customer satisfaction in your past roles.
Showcase Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to highlight your leadership style and any relevant experiences. Share stories that demonstrate your ability to coach, train, and motivate a diverse team to achieve their best.
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click the Apply button and follow the steps!
How to prepare for a job interview at Card Factory
✨Know Your Customer Promise
Before the interview, make sure you understand the company's customer promise inside out. Think about how you can demonstrate your passion for customer experience and how you've put customers at the heart of your previous roles. Be ready to share specific examples that highlight your commitment to delighting customers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to showcase your leadership experience. Prepare to discuss how you've developed and coached teams in the past. Bring along examples of how you've harnessed individual strengths and addressed development areas to create a high-performing team culture.
✨Understand Commercial Growth
Familiarise yourself with the key performance indicators (KPIs) relevant to the role. Be prepared to discuss how you've made commercial decisions in previous positions, particularly around stock availability and merchandising. Showing that you can drive commercial growth will set you apart from other candidates.
✨Engage with Stakeholders
The role involves liaising with various stakeholders, so think about your experience in this area. Prepare to talk about how you've built relationships with key stakeholders in the past and how that has contributed to business success. This will demonstrate your ability to collaborate effectively across the business.
