Store Manager, Full Time

Store Manager, Full Time

Grays Full-Time 16933 - 19866 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store, focusing on customer experience and team development.
  • Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
  • Benefits: Enjoy a 15% discount, pension, financial support, and wellness programs.
  • Why this job: Be part of a dynamic team with growth opportunities in a fast-paced environment.
  • Qualifications: Previous retail management experience and a passion for customer service required.
  • Other info: Exciting prospects await; apply early to secure your chance!

The predicted salary is between 16933 - 19866 £ per year.

Overview

Store Location: Grays Shopping Centre

Store Hours: 42.5

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.

Job Introduction

Main Responsibilities

  • You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
  • Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
  • You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
  • Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
  • Make commercial decisions around stock availability and merchandising.
  • Actively seek contact with key stakeholders to gain a wider understanding of the business
  • Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.

The Ideal Candidate

  • You will be as passionate about celebrating our customers’ life moments as we are
  • Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
  • Have experience in leading and developing a team of colleagues
  • Be prepared to work towards KPIs in a fast-paced environment

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

Benefits

  • Pension
  • 15% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support
    • Financial Education Tools
    • Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
  • Discounted gym membership, mobile phone contracts, and car leasing
  • Discounts across 100’s of UK retailers
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  • Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: (we do not accept CVs/Applications via email)

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A Card Factory

Salary Details: £28,222 per annum Location: Unit 19 South Mall Grays Shopping Centre GraysJob Reference: cardfac/TP/828882/26609

Store Manager, Full Time employer: Card Factory

At Card Factory, we pride ourselves on being an exceptional employer, particularly for our Store Managers in Grays Shopping Centre. Our commitment to colleague development and a vibrant team culture ensures that you will thrive in a supportive environment while driving commercial growth. With a comprehensive benefits package, including a generous pension scheme, discounts, and opportunities for professional growth through our Retail Management Apprenticeship Programmes, we empower our employees to achieve their career aspirations while prioritizing their well-being.
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Contact Detail:

Card Factory Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager, Full Time

✨Tip Number 1

Familiarize yourself with Card Factory's customer promise and values. Understanding what the company stands for will help you demonstrate your alignment with their mission during the interview process.

✨Tip Number 2

Prepare examples from your previous experience that showcase your ability to lead and develop a team. Highlight specific instances where you successfully coached colleagues or improved team performance.

✨Tip Number 3

Research the latest trends in retail management and customer experience. Being knowledgeable about current industry practices will allow you to engage in meaningful discussions during your interview.

✨Tip Number 4

Network with current or former employees of Card Factory if possible. Gaining insights from their experiences can provide you with valuable information that may set you apart from other candidates.

We think you need these skills to ace Store Manager, Full Time

Customer Experience Management
Team Leadership
Coaching and Development
Commercial Decision Making
Stakeholder Engagement
Performance Management
Recruitment Skills
Merchandising Knowledge
KPI Achievement
Retail Operations
Communication Skills
Problem-Solving Skills
Adaptability in Fast-Paced Environments
Strategic Thinking

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Store Manager at Card Factory. Highlight your experience in customer service, team development, and commercial growth in your application.

Tailor Your CV: Customize your CV to reflect your relevant experience in retail management. Emphasize your ability to lead teams, meet KPIs, and enhance customer experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership skills. Mention specific examples of how you've successfully managed teams and improved store performance.

Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. This could be sales growth percentages, successful team training initiatives, or improvements in customer satisfaction scores.

How to prepare for a job interview at Card Factory

✨Show Your Passion for Customer Experience

Make sure to express your enthusiasm for creating exceptional customer experiences. Share specific examples from your previous roles where you successfully enhanced customer satisfaction and how you plan to implement similar strategies in this position.

✨Demonstrate Leadership Skills

Prepare to discuss your experience in leading and developing teams. Highlight instances where you coached colleagues, resolved conflicts, or improved team performance. This will show that you can foster a positive team culture.

✨Understand the Business Strategy

Familiarize yourself with Card Factory's 5-year strategy and be ready to discuss how your skills and experiences align with their goals. This shows that you are proactive and invested in the company's future.

✨Be Ready to Discuss KPIs

Since the role involves working towards KPIs, prepare to talk about how you've met or exceeded targets in past positions. Use specific metrics to illustrate your success and how you can contribute to the store's commercial growth.

Store Manager, Full Time
Card Factory
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  • Store Manager, Full Time

    Grays
    Full-Time
    16933 - 19866 £ / year (est.)

    Application deadline: 2027-01-20

  • C

    Card Factory

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