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For Companies At a Glance
- Tasks: Lead the store, enhance customer experience, and develop your team.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 15% discount, pension, financial support, and wellness programs.
- Why this job: Be part of an exciting journey with growth opportunities in a fast-paced environment.
- Qualifications: Previous retail management experience and a passion for customer service are essential.
- Other info: Apply early as we review applications regularly; no CVs via email.
The predicted salary is between 13546 - 18808 £ per year.
Overview
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Job Introduction
Main Responsibilities
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business
- Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
The Ideal Candidate
- You will be as passionate about celebrating our customers’ life moments as we are
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
- Have experience in leading and developing a team of colleagues
- Be prepared to work towards KPIs in a fast-paced environment
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
Salary Details: £22,577 per annum Location: Unit 4 16 Royalty Mall Arndale Centre MorecambeJob Reference: cardfac/TP/1102/24868
Store Manager, Full Time employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager, Full Time
✨Tip Number 1
Familiarize yourself with Card Factory's values and customer promise. Understanding what the company stands for will help you align your approach during interviews and demonstrate that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your previous experience that showcase your ability to lead and develop a team. Highlight specific instances where you successfully coached colleagues or improved team performance, as this is crucial for the Store Manager role.
✨Tip Number 3
Research the latest trends in retail management and customer experience. Being knowledgeable about current industry practices will not only impress during your interview but also show your commitment to driving commercial growth.
✨Tip Number 4
Network with current or former employees of Card Factory if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Store Manager, Full Time
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Store Manager position. Highlight key responsibilities such as customer experience, team development, and commercial growth, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your previous experience in retail management. Emphasize your leadership skills, ability to develop teams, and any relevant KPIs you have achieved in past roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in leading teams. Mention specific examples of how you've delighted customers and contributed to business growth in previous positions.
Highlight Relevant Skills: In your application, make sure to highlight skills that are particularly relevant to the role, such as coaching, recruitment, stock management, and stakeholder engagement. Use specific examples to demonstrate these skills.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for putting customers at the heart of everything. Share specific examples from your past experiences where you went above and beyond to delight customers.
✨Highlight Your Leadership Skills
Discuss your experience in leading and developing teams. Provide concrete examples of how you've coached colleagues, helped them grow, and built a strong team culture that aligns with company values.
✨Demonstrate Commercial Acumen
Be prepared to talk about your experience with stock management and merchandising. Discuss how you've made commercial decisions in the past that positively impacted sales and customer satisfaction.
✨Prepare for KPI Discussions
Since the role involves working towards KPIs, be ready to discuss how you've successfully met or exceeded targets in previous roles. Use data and metrics to back up your achievements.
