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For Companies At a Glance
- Tasks: Lead the store, focusing on customer experience and team development.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
- Benefits: Enjoy perks like a 15% discount, pension, and financial wellbeing support.
- Why this job: Be part of a dynamic team with growth opportunities in a fast-paced environment.
- Qualifications: Previous retail management experience and a passion for customer service required.
- Other info: Exciting prospects await; apply early to secure your chance!
The predicted salary is between 17835 - 42150 £ per year.
Overview
Store Location: Braintree – George Yard Shopping Centre
Store Hours: 42.5
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
Job Introduction
Main Responsibilities
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business
- Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
The Ideal Candidate
- You will be as passionate about celebrating our customers’ life moments as we are
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
- Have experience in leading and developing a team of colleagues
- Be prepared to work towards KPIs in a fast-paced environment
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
Salary Details: £29,725 per annum Location: Unit 8a George Yard Braintree Shopping Centre BraintreeJob Reference: cardfac/TP/828882/26378
Store Manager, Full Time employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager, Full Time
✨Tip Number 1
Make sure to highlight your previous experience in retail management during the interview. Be ready to discuss specific examples of how you've successfully led a team and improved customer experiences in your past roles.
✨Tip Number 2
Familiarize yourself with Card Factory's values and customer promise. During your conversation, demonstrate how your personal values align with theirs and share ideas on how you can contribute to enhancing customer satisfaction.
✨Tip Number 3
Prepare to discuss your approach to coaching and developing team members. Think of specific strategies you've used in the past to motivate your team and how you plan to implement similar methods at Card Factory.
✨Tip Number 4
Research the latest trends in retail and customer service. Being knowledgeable about current industry practices will help you stand out as a candidate who is proactive and committed to driving commercial growth.
We think you need these skills to ace Store Manager, Full Time
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Store Manager at Card Factory. Highlight your experience in customer service, team development, and commercial growth in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail management. Emphasize your ability to lead teams, manage stock, and enhance customer experiences, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership skills. Mention specific examples of how you've successfully developed teams and improved store performance in previous roles.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements from your past roles, such as sales growth percentages or successful team initiatives. This will demonstrate your capability to drive commercial success.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for putting customers at the heart of everything you do. Share specific examples from your previous roles where you enhanced customer satisfaction or created memorable experiences.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and developing teams. Highlight instances where you coached colleagues, resolved conflicts, or improved team performance, showcasing your ability to foster a positive team culture.
✨Understand Commercial Growth
Be ready to talk about how you've contributed to commercial growth in past positions. Discuss your approach to stock management, merchandising decisions, and how you’ve met KPIs in a fast-paced retail environment.
✨Engage with Stakeholders
Illustrate your experience in collaborating with various stakeholders. Prepare examples of how you’ve built relationships within the business to drive success and gather insights that benefited your store's performance.
