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For Companies At a Glance
- Tasks: Lead the store, enhance customer experience, and develop a passionate team.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts with over 1000 stores.
- Benefits: Enjoy perks like a 15% discount, pension scheme, and financial wellbeing support.
- Why this job: Be part of an exciting journey with growth opportunities in a fast-paced environment.
- Qualifications: Previous retail management experience and a passion for team development are essential.
- Other info: Apply early as we review applications regularly; no CVs via email.
The predicted salary is between 24800 - 33500 £ per year.
Overview
Main Responsibilities
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train and develop colleagues within your store, harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business.
- Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
The Ideal Candidate
- You will be as passionate about celebrating our customers’ life moments as we are.
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business.
- Have experience in leading and developing a team of colleagues.
- Be prepared to work towards KPIs in a fast-paced environment.
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Store Manager, Full Time employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager, Full Time
✨Tip Number 1
Familiarise yourself with Card Factory's values and customer promise. During your interview, demonstrate how your personal values align with theirs and share specific examples of how you've put customers at the heart of your previous roles.
✨Tip Number 2
Prepare to discuss your experience in developing teams. Think of concrete examples where you have successfully coached or trained colleagues, and be ready to explain how you can apply those skills to build a strong team at Card Factory.
✨Tip Number 3
Research the latest trends in retail and merchandising. Being knowledgeable about current market dynamics will help you make informed commercial decisions and show that you're proactive about driving growth in the store.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Store Manager, Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your achievements in customer service, team development, and commercial growth, as these are key aspects of the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer experience and team leadership. Use specific examples from your previous roles to demonstrate how you align with the company's values and the responsibilities outlined in the job description.
Showcase Leadership Skills: In your application, emphasise your experience in leading and developing teams. Mention any training or coaching initiatives you've implemented and how they contributed to team performance and customer satisfaction.
Highlight Commercial Acumen: Discuss your experience with stock management and merchandising decisions. Provide examples of how you've made commercial decisions that positively impacted sales and customer engagement in your previous roles.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for creating exceptional customer experiences. Share specific examples from your previous roles where you went above and beyond to delight customers, as this aligns perfectly with the company's values.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and developing teams. Highlight instances where you successfully coached colleagues, resolved conflicts, or improved team performance, showcasing your ability to inspire and motivate others.
✨Understand the Business Strategy
Familiarise yourself with Card Factory's 5-year strategy and their vision of becoming an Omni-channel retailer. Be ready to discuss how your skills and experiences can contribute to achieving these goals and driving commercial growth.
✨Prepare for KPI Discussions
Since the role involves working towards KPIs, think about how you've met or exceeded targets in the past. Be prepared to share specific metrics or achievements that demonstrate your ability to thrive in a fast-paced retail environment.
