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- Tasks: Lead the store, focusing on customer experience and team development.
- Company: Card Factory is the UK's top retailer for greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support tools, and opportunities for apprenticeships.
- Why this job: Join a fast-paced environment with genuine growth prospects and a focus on celebrating customers' life moments.
- Qualifications: Previous retail management experience and a passion for team development are essential.
- Other info: This role offers exciting career opportunities as part of our 5-year strategy.
The predicted salary is between 24000 - 42000 £ per year.
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Job Introduction
Store Location:Cupar
Store Hours: 42.5
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
Role Responsibility
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business
- Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
The Ideal Candidate
- You will be as passionate about celebrating our customers’ life moments as we are
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
- Have experience in leading and developing a team of colleagues
- Be prepared to work towards KPIs in a fast-paced environment
About The Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
Benefits
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A cardfactory
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Store Manager employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Card Factory's values and customer promise. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs and share examples of how you've put customers at the heart of your previous roles.
✨Tip Number 2
Highlight your experience in team development and coaching. Prepare specific examples of how you've successfully led a team in a retail environment, focusing on how you nurtured their strengths and helped them grow, as this is crucial for the Store Manager role.
✨Tip Number 3
Research the local market and competitors in Cupar. Being knowledgeable about the retail landscape will allow you to discuss potential opportunities and challenges during your interview, showcasing your proactive approach to driving commercial growth.
✨Tip Number 4
Network with current or former employees of Card Factory if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate who truly understands the business.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Manager position at Card Factory. Tailor your application to highlight your relevant experience in customer service and team development.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience as a store manager or in a similar retail role. Emphasise your achievements in driving sales, managing teams, and enhancing customer experiences.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to lead a team. Mention specific examples of how you've successfully managed a store or improved team performance in the past.
Highlight Relevant Skills: Make sure to showcase skills that align with the job requirements, such as leadership, communication, and commercial decision-making. Use concrete examples to demonstrate how you've applied these skills in your previous roles.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Experience
As a Store Manager, your role revolves around enhancing customer experience. Be prepared to share specific examples of how you've previously improved customer satisfaction in your past roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading and developing teams. Discuss how you've coached colleagues and fostered a positive team culture, as this is crucial for the role at Card Factory.
✨Understand Commercial Growth
Familiarise yourself with commercial strategies and be ready to discuss how you can contribute to the store's growth. Mention any relevant KPIs you've worked towards in previous positions.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company's future plans and how they align with your career aspirations. This shows your genuine interest in the role and the company.
