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- Tasks: Lead a team to enhance customer experience and drive store success.
- Company: Join Card Factory, the UK's top retailer for cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, and access to apprenticeships and development tools.
- Why this job: Be part of a dynamic team focused on customer delight and personal growth.
- Qualifications: Previous retail management experience and a passion for team development required.
- Other info: Exciting career prospects await in a fast-paced, supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Store Location:Cardfactory Cribbs Causeway
Store Hours:42.5
Lead the way at cardfactory, where special moments come to life. As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.
You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.
The day to day
You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.
You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.
About You
What We’re Looking For:
- Leadership experience – You’ve led teams and know how to bring out their best.
- Inspiring presence – You lead by example and build a high-performing culture.
- People-first mindset – You coach, support, and help others grow.
- Strong communicator – You listen, speak clearly, and bring people together.
- Tech-savvy – Comfortable using systems to support daily tasks.
- Calm and adaptable – You stay focused and flexible under pressure.
At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.
If you\’re ready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments, we’d love to hear from you.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
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Store Manager employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Card Factory's customer promise and values. Understanding what the company stands for will help you demonstrate your alignment with their mission during any interviews or discussions.
✨Tip Number 2
Prepare examples of how you've successfully developed teams in previous roles. Be ready to discuss specific instances where your coaching and training led to improved performance or customer satisfaction.
✨Tip Number 3
Network with current or former employees of Card Factory. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Stay updated on retail trends and challenges, especially in the greeting card and gift sector. Being knowledgeable about the industry will allow you to speak confidently about how you can contribute to Card Factory's growth.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Store Manager as outlined in the job description. Highlight your relevant experience in customer service and team development.
Tailor Your CV: Customise your CV to reflect your experience in retail management, focusing on your achievements in driving commercial growth and developing teams. Use specific examples that demonstrate your ability to enhance customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership skills. Mention how you align with the company's values and how you can contribute to their 5-year strategy.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Card Factory
✨Showcase Your Customer-Centric Approach
As a Store Manager, your focus on customer experience is crucial. Be prepared to share specific examples of how you've previously enhanced customer satisfaction and loyalty in your past roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading and developing teams. Discuss your coaching methods and how you've successfully motivated colleagues to achieve their best, aligning with the company's values.
✨Understand Commercial Growth Strategies
Familiarise yourself with commercial growth strategies relevant to the retail sector. Be ready to discuss how you can contribute to stock management and merchandising decisions that drive sales.
✨Engage with Stakeholders
Prepare to talk about your experience in collaborating with various stakeholders. Show that you understand the importance of communication and feedback in driving store performance and business opportunities.
