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- Tasks: Lead the store, focusing on customer experience and team development.
- Company: Card Factory is the UK's top retailer for greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support, and opportunities for apprenticeships.
- Why this job: Join a fast-paced environment with genuine growth prospects and a focus on customer satisfaction.
- Qualifications: Previous retail management experience and a passion for team development are essential.
- Other info: Apply early as we review applications regularly; no agencies, please.
The predicted salary is between 28800 - 42000 £ per year.
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Job Introduction
Store Location: Binhamy Retail Park, Bude EX23 9TG
Job Introduction
Store Location: Binhamy Retail Park, Bude EX23 9TG
Store Hours: 34
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
Role Responsibility
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business
- Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
The Ideal Candidate
- You will be as passionate about celebrating our customers’ life moments as we are
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
- Have experience in leading and developing a team of colleagues
- Be prepared to work towards KPIs in a fast-paced environment
About The Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
Benefits
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A cardfactory
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Store Manager employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Card Factory's values and customer promise. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs and share examples of how you've put customers at the heart of your previous roles.
✨Tip Number 2
Highlight your leadership skills by preparing specific examples of how you've successfully developed teams in the past. Be ready to discuss your coaching style and how you motivate colleagues to achieve their best, as this is crucial for a Store Manager role.
✨Tip Number 3
Research the local market and competitors in Bude. Understanding the retail landscape will allow you to speak knowledgeably about potential challenges and opportunities during your discussions, showcasing your proactive approach to driving commercial growth.
✨Tip Number 4
Network with current or former employees of Card Factory if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate who truly understands the business.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Card Factory. Highlight your experience in customer service and team development in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your previous retail management experience and any achievements related to commercial growth and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and colleague development. Use specific examples from your past roles to demonstrate how you can contribute to Card Factory's success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Experience
As a Store Manager, your role revolves around enhancing customer experience. Be prepared to share specific examples of how you've previously delighted customers and how you plan to continue doing so at Card Factory.
✨Demonstrate Leadership Skills
Highlight your experience in leading and developing teams. Discuss your coaching methods and how you've successfully built a team culture that aligns with company values, as this is crucial for the role.
✨Understand Commercial Growth
Familiarise yourself with the commercial aspects of running a store. Be ready to discuss strategies you've implemented in the past to drive sales and manage stock effectively, as this will be a key responsibility.
✨Prepare Questions for Your Interviewers
Engage your interviewers by preparing thoughtful questions about the company's 5-year strategy and how you can contribute to it. This shows your genuine interest in the role and the business.
