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- Tasks: Lead the store, focusing on customer experience and team development.
- Company: Join Card Factory, the UK's top retailer for cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support, and access to apprenticeships.
- Why this job: Be part of a dynamic team that celebrates customers' life moments and drives growth.
- Qualifications: Previous retail management experience and a passion for team development are essential.
- Other info: Exciting career prospects await in a fast-paced environment.
The predicted salary is between 28800 - 43200 ÂŁ per year.
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Job Introduction
Store Location: Springburn Shopping Centre G21 1TS
Job Introduction
Store Location: Springburn Shopping Centre G21 1TS
Store Hours: 42.5
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
Role Responsibility
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business
- Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.
The Ideal Candidate
- You will be as passionate about celebrating our customers’ life moments as we are
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
- Have experience in leading and developing a team of colleagues
- Be prepared to work towards KPIs in a fast-paced environment
About The Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
Benefits
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A cardfactory
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Store Manager employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the company's values and customer promise. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs and share examples of how you've put customers at the heart of your previous roles.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've developed teams in the past. Be ready to discuss your coaching style and how you've successfully motivated colleagues to achieve their goals and improve customer experiences.
✨Tip Number 3
Research the latest trends in retail and customer experience. Being knowledgeable about current industry practices will not only impress during discussions but also show that you're proactive and committed to driving commercial growth.
✨Tip Number 4
Network with current or former employees of Card Factory if possible. They can provide valuable insights into the company culture and expectations, which you can leverage to tailor your approach and demonstrate your understanding of the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a store manager in a retail environment. Focus on your achievements in customer experience, team development, and commercial growth to align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and colleague development. Use specific examples from your past roles to demonstrate how you have successfully led teams and improved customer satisfaction.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as leadership, communication, and decision-making. Mention your ability to work towards KPIs and your experience in recruiting and training staff.
Show Enthusiasm for the Company: Research Card Factory and express your enthusiasm for their vision of becoming a true omnichannel retailer. Mention how you can contribute to their 5-year strategy and your alignment with their values and behaviours.
How to prepare for a job interview at Card Factory
✨Showcase Your Customer-Centric Approach
As a Store Manager, your focus will be on customer experience. Be prepared to share specific examples of how you've previously enhanced customer satisfaction and loyalty in your past roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading and developing teams. Discuss how you've coached colleagues, resolved conflicts, and fostered a positive team culture that aligns with the company's values.
✨Understand Commercial Growth Strategies
Familiarise yourself with the company's 5-year strategy and be ready to discuss how you can contribute to commercial growth. Bring insights on stock management and merchandising that could benefit the store.
✨Engage with Stakeholders
Prepare to talk about your experience in collaborating with various stakeholders. Show that you understand the importance of communication and feedback in driving store performance and business opportunities.
