Senior HR Business Partner - Support Centre

We have an exciting opportunity for a Senior HR Business Partner to come and join the party at cardfactory. Partnering with members of the Executive and Senior Leadership teams in Finance, Property, Business Development, and Digital, this role focuses on defining and developing strategic people plans to enhance employee and organisational effectiveness while championing the people agenda and fostering a culture of exceptional leadership.

Named as one of the UK’s top best big companies to work for by Best Companies, we have exciting ambitions to grow, and this role will play a pivotal part in navigating international expansion from a people perspective. The successful candidate will build strong and trusted relationships with senior leaders, embedding themselves in their business areas through expertise, insight, and collaboration. We operate smart working principles at cardfactory, combining some days working from our support centre in Wakefield (minimum 2 days a week) with days working from home.

Role Responsibility

• Partner with Exec and their leadership teams to design and implement a people plan to support business goals and drive organisational performance.
• Deliver a truly strategic Business Partner approach fostered through collaboration and a high support, high challenge approach to the leadership teams.
• Embed talent management initiatives, including succession planning and performance management, driving a performance management culture that encourages robust conversations around objectives and underperformance.
• Partner with leadership to navigate the complexities of expanding internationally from a people perspective, applying OD expertise and thought leadership to enable delivery of our global celebrations strategy.
• Identify opportunities to align HR practices across our markets as we grow our business through partnerships and acquisitions, collaborating with the broader HR team to define and drive an aligned plan.
• Provide expertise in relation to organisational design to ensure scalable, sustainable structures that are fit for future aligned to the enterprise target operating model.
• Support and lead change management initiatives, fostering a culture of learning, adaptability, and continuous improvement.
• Feedback insights through partnering and collaborating with the wider People function including Shared Service, People Development, Talent Acquisition, and Reward to build solutions that are fit for purpose and scalable.

The Ideal Candidate

• Previous international HR Business Partnering experience, either supporting an international colleague base or working in a role based outside of the UK.
• Significant experience of business partnering at Director/Exec Board level in a corporate commercial environment, ideally including Retail.
• Strong influencing and stakeholder management skills with the ability to influence senior leadership.
• Ability to collaborate with others and engage broader expertise from the People function to create the best solutions.
• Mergers and Acquisitions experience/exposure is desirable.
• Previous experience working at pace, balancing immediate requests and strategic projects.
• Ability to manage ambiguity and to prioritise and manage your own workload effectively.
• Commitment to personal development and career progression.
• Coaching qualification desirable (or working towards accreditation).

About The Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:

• 25% Card Factory colleague discount in-store and online.
• Save As You Earn scheme.
• Financial Wellbeing Support.
• Financial Education Tools.
• Salary Advance.
• Seasonal incentive schemes.
• Opportunity to apply for Retail Apprenticeships.
• Access to blended learning and development content.
• Discounted mobile phone contracts.
• Discounts across 100’s of UK retailers.
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.