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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greetings cards and gifts with over 1,000 stores.
- Benefits: Enjoy flexible hours, discounts, and support for your wellbeing, including financial education tools.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your passion for customer service and a positive attitude!
- Other info: Apply early to secure your chance; we review applications regularly!
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments.
- Process all sales politely, efficiently and accurately whilst upselling on till products.
- Price and merchandise stock and products correctly.
- Work with the team unloading and unpacking the deliveries.
- Assist with stock takes, which may include working outside the store’s normal opening hours.
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Sales Assistant, Part Time employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant, Part Time
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or an informal chat, let your passion shine through. This role is all about celebrating life moments, so express how you can contribute to that experience.
✨Tip Number 2
Familiarise yourself with the products Card Factory offers. Knowing the range of cards, gifts, and seasonal items will help you engage with customers effectively. It shows you're proactive and genuinely interested in the role.
✨Tip Number 3
Demonstrate your ability to multitask by sharing examples from past experiences where you've successfully managed multiple responsibilities. This could be from previous jobs, volunteer work, or even school projects.
✨Tip Number 4
Be ready to discuss your availability openly. Since the role offers flexible hours, being clear about when you can work will show that you're considerate of the team's needs and willing to adapt.
We think you need these skills to ace Sales Assistant, Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Highlight your ability to multitask and provide excellent customer service in your application.
Showcase Your Personality: Since Card Factory values personality and passion for customer service, make sure to convey your enthusiasm and energy in your application. Use examples from past experiences that demonstrate your customer-focused attitude.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise any relevant experience, even if it's not retail-specific, and highlight your ability to work in a fast-paced environment.
Be Clear About Availability: In your application, clearly state your availability to work. Since the company offers flexible arrangements, being upfront about your schedule will help them assess your fit for the role.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they are not from retail, that demonstrate your commitment to excellent customer service.
✨Demonstrate Your Multitasking Skills
Since the role involves managing busy tills and juggling multiple tasks, prepare examples of how you've successfully handled similar situations in the past. This will show that you can thrive in a fast-paced environment.
✨Be Ready to Embrace Change
The company values adaptability, so be prepared to discuss how you handle change and unexpected challenges. Highlight any experiences where you had to adjust quickly to new circumstances.
✨Ask About Work-Life Balance
Since the company supports flexible arrangements, don’t hesitate to ask about how they accommodate different schedules. This shows that you value work-life balance and are proactive about your availability.
