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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greetings cards and gifts with over 1,000 stores.
- Benefits: Enjoy flexible hours, discounts, and wellness support including gym memberships and financial education tools.
- Why this job: Be part of a fun, fast-paced team that values your personality and passion for customer service.
- Qualifications: No retail experience needed; just bring your enthusiasm and multitasking skills!
- Other info: We offer genuine career prospects and a supportive work-life balance.
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it. It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way!
Main Responsibilities:
- Provide excellent customer service at all times to help each customer celebrate their life’s moments.
- Process all sales politely, efficiently and accurately whilst upselling on till products.
- Price and merchandise stock and products correctly.
- Work with the team unloading and unpacking the deliveries.
- Assist with stock takes, which may include working outside the store’s normal opening hours.
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The Ideal Candidate:
We are Grafters at Card Factory, and we really do earn the title! The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
About the Company:
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Sales Assistant, Part Time employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant, Part Time
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a phone call or at an event, let your passion shine through. This role is all about celebrating life moments, so demonstrating that you understand and appreciate this will set you apart.
✨Tip Number 2
Familiarise yourself with our products and the types of celebrations we cater to. Being knowledgeable about our offerings will help you engage with customers effectively and show that you're genuinely interested in helping them find the perfect card or gift.
✨Tip Number 3
Highlight your ability to multitask and thrive in a fast-paced environment. During any discussions, share examples from your past experiences where you've successfully managed multiple responsibilities, as this is crucial for the Sales Assistant role.
✨Tip Number 4
Be open about your availability and flexibility when applying. Since we value work-life balance, letting us know your preferred working hours can demonstrate your willingness to adapt and contribute to the team’s success.
We think you need these skills to ace Sales Assistant, Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Highlight your ability to multitask and provide excellent customer service in your application.
Showcase Your Personality: Since Card Factory values personality and passion for customer service, make sure to convey your enthusiasm and energy in your application. Use examples from past experiences that demonstrate your customer-focused attitude.
Tailor Your CV: Even if you don't have retail experience, tailor your CV to highlight transferable skills such as teamwork, communication, and time management. Mention any relevant experiences that showcase your ability to handle busy environments.
Be Clear About Availability: In your application, clearly state your availability to work. Since the company supports work/life balance, being upfront about your schedule will help them understand how you can fit into their team.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent customer service.
✨Demonstrate Your Multitasking Skills
Since the role involves managing busy tills and juggling multiple tasks, be prepared to discuss how you handle busy situations. You could share examples from previous jobs or even personal experiences where you successfully managed several responsibilities at once.
✨Embrace the Fast-Paced Environment
Card Factory thrives in a fast-paced setting, so convey your ability to adapt to change and work efficiently under pressure. Highlight any experiences where you've thrived in similar environments, showcasing your ability to keep up with high standards.
✨Be Open About Your Availability
Since the company values work-life balance, be honest about your availability during the interview. This shows that you're considerate of both your needs and the company's, which can help build a positive rapport with your potential employer.
