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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greetings cards and gifts with over 1,000 stores.
- Benefits: Enjoy flexible hours, discounts, financial support, and opportunities for career growth.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your passion for customer service and a positive attitude.
- Other info: Flexible working arrangements available; apply early to secure your spot!
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- Work with the team unloading and unpacking the deliveries
- Assist with stock takes, which may include working outside the store’s normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Sales Assistant, Part Time employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant, Part Time
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles or situations, even if they were informal.
✨Tip Number 2
Demonstrate your ability to multitask by discussing any experiences where you successfully managed multiple responsibilities at once. This could be from previous jobs, volunteer work, or even school projects.
✨Tip Number 3
Familiarise yourself with Card Factory's products and services before the interview. Being knowledgeable about their offerings will show your genuine interest in the role and help you connect with the team.
✨Tip Number 4
Be open about your availability and flexibility. Since the job offers various working hours, clearly communicate when you can work and how you can adapt to the fast-paced environment.
We think you need these skills to ace Sales Assistant, Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Highlight your ability to multitask and provide excellent customer service in your application.
Show Your Personality: Since Card Factory values personality and passion for customer service, make sure to convey your enthusiasm and unique traits in your cover letter. Share experiences that demonstrate your customer-focused attitude.
Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the job requirements. Even if you lack retail experience, emphasise transferable skills such as teamwork, communication, and adaptability.
Be Clear About Availability: In your application, clearly state your availability to work. Since the company offers flexible arrangements, being upfront about your schedule will help them consider you for the role.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent customer service.
✨Demonstrate Multitasking Skills
Since the role involves managing busy tills and juggling multiple tasks, be prepared to discuss how you handle busy situations. You could share examples from previous jobs or activities where you successfully managed several responsibilities at once.
✨Embrace the Fast-Paced Environment
Card Factory thrives in a fast-paced setting, so convey your ability to adapt quickly to changes. You might want to mention any experiences where you thrived under pressure or adapted to new challenges effectively.
✨Be Yourself and Have Fun
The company values personality, so don’t be afraid to let your true self shine through during the interview. Show your sense of humour and enthusiasm for the role, as this will resonate well with the interviewers looking for a good cultural fit.
