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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support, seasonal incentives, and access to training opportunities.
- Other info: Flexible work arrangements available to support your work/life balance.
- Why this job: Be part of a fun, fast-paced team that values your personality and passion for customer service.
- Qualifications: No retail experience needed; just bring your enthusiasm and a customer-focused attitude!
Job Introduction
Location:
Contracted Hours Available: 4
Do you take pride in creating great experiences for others and enjoy working in an environment where no two days are the same. We’re on the lookout for enthusiastic, friendly, and celebration-loving peopleto join our team asSales Assistants.
Our stores are places of celebration, creativity, and connection—every day of the year. As things get busier, we’re looking for extra hands and friendly faces to help keep everything running smoothly. If you enjoy being part of a vibrant, welcoming environment, we’d love to have you on the team.
Role Responsibility
What You’ll Be Getting Up To:
- Put our customers at the heart of everything you do — it’s our promise to them.
- Make every shopper feelwelcomed, wowed, and won over— that’s the cardfactory way!
- Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
- Keeping our shelves stocked and looking fabulous.
- Recommend our amazing range of gifts, wrap, and more — we’re so much more than cards!
The Ideal Candidate
No retail experience needed, you’ll be working with a friendly team and receive full training. What matters most is that you’re friendly, approachable, comfortable on your feet (it gets busy, but it’s all part of the fun!) and ready to help. If you’re flexible with your time — we may even offer shifts across nearby stores if you’re up for it.
Package Description
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
Sportswift Ltd T/A Card Factory
#VP25
#J-18808-Ljbffr
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Card Factory's products and services. Understanding their range of greeting cards, gifts, and seasonal items will help you engage with customers effectively and demonstrate your enthusiasm for the brand.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team. Whether it's through a phone call or in-person chat, being friendly and approachable can leave a lasting impression.
✨Tip Number 3
Prepare to discuss how you handle busy environments and multitasking. Think of examples from past experiences where you've successfully managed multiple tasks, as this is crucial for the Sales Assistant role.
✨Tip Number 4
Express your flexibility and willingness to work varied hours. Since the role may require working outside normal store hours, highlighting your availability can make you a more attractive candidate.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Highlight your ability to multitask, provide excellent customer service, and embrace a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Even if you lack retail experience, emphasise any relevant skills or experiences that demonstrate your ability to work well with customers and handle busy situations.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to join Card Factory and how your values align with theirs. Use specific examples to illustrate your customer service skills.
Highlight Availability: In your application, clearly state your availability. Card Factory values work/life balance, so let them know when you can work, especially if you have flexible hours. This shows your willingness to adapt to their needs.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent customer service.
✨Demonstrate Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences. Highlight your ability to stay organised and efficient under pressure.
✨Embrace the Fast-Paced Environment
Research the company culture and be ready to discuss how you thrive in busy settings. Mention any experiences where you've adapted quickly to changes or handled a high volume of work effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you understand if the job is the right fit for you. Consider asking about team dynamics or opportunities for growth within the company.