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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that values personality and customer service above all.
- Qualifications: No retail experience needed; just bring your enthusiasm and a passion for helping customers!
- Other info: Flexible work arrangements available; inform us of your availability when applying.
The predicted salary is between 12000 - 18000 £ per year.
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.
The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get busy in our stores, so you need to manage lots of customers, busy tills, and multiple tasks. But don’t worry, you’ll have fun and understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help customers celebrate their life’s moments.
- Process all sales politely, efficiently, and accurately while upselling on till products.
- Price and merchandise stock and products correctly.
- Assist with unloading and unpacking deliveries with the team.
- Participate in stock takes, which may include working outside normal store hours.
Retail experience is not necessary when starting your Card Factory journey. We value personality and a passion for customer service above all!
We support work/life balance, so don’t worry if you’re not available all hours. Just inform us of your availability in the application form!
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory, and we earn that title! The pace is fast, our standards are high, and we’re proud of it. We work hard to meet our loyal customers’ needs. We understand work–life balance and offer flexible arrangements where possible.
Are you right for us?
The role requires someone who enjoys being busy, can multitask, and embraces change. Above all, you’ll be customer-focused and bring your best to the team!
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy to become a true omnichannel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.
We offer benefits to support your physical, mental, and financial well-being:
- 25% colleague discount in-store and online
- Financial wellbeing support, including education tools and salary advances
- Seasonal incentive schemes
- Opportunities for Retail Apprenticeships
- Access to learning and development content
- Discounted mobile contracts and discounts across UK retailers
- Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If it aligns with your career goals, click apply now.
We reserve the right to close this vacancy once enough applications are received. Apply early to avoid disappointment, as applications are reviewed regularly.
Location: Longbridge Town Centre, Birmingham, United Kingdom
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Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion for helping others shine through. This aligns perfectly with Card Factory's focus on celebrating customers' life moments.
✨Tip Number 2
Familiarise yourself with the products and services offered by Card Factory. Understanding their range of greeting cards, gifts, and seasonal items will help you engage with customers effectively and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your ability to multitask and handle busy environments. Think of examples from past experiences where you've successfully managed multiple responsibilities, as this is crucial for the fast-paced nature of the Sales Assistant role.
✨Tip Number 4
Be ready to express your flexibility regarding working hours. Since Card Factory values work-life balance, showing that you're open to various shifts can make you a more attractive candidate for the team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Highlight your ability to multitask, provide excellent customer service, and embrace a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Even if you lack retail experience, emphasise any relevant skills or experiences that demonstrate your ability to work well with customers and handle busy situations.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how your values align with theirs. Be sure to include your availability as they value work/life balance.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent customer service.
✨Demonstrate Multitasking Skills
Since the role involves managing busy tills and multiple tasks, be prepared to discuss how you handle busy situations. Provide examples of times when you've successfully juggled various responsibilities.
✨Embrace the Fast-Paced Environment
Card Factory values a fast-paced work ethic. During the interview, convey your ability to thrive in such environments. You might mention previous roles or activities where you had to adapt quickly to changing circumstances.
✨Be Yourself and Have Fun
The company appreciates personality and a bit of madness! Don’t hesitate to let your true self shine through during the interview. Share anecdotes that reflect your fun side while still being professional.
