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For Companies At a Glance
- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that values personality and customer service above all.
- Qualifications: No retail experience needed; just bring your enthusiasm and a passion for helping customers!
- Other info: Flexible work arrangements available; inform us of your availability when applying.
The predicted salary is between 12000 - 18000 £ per year.
Do you take pride in creating great experiences for others and enjoy working in an environment where no two days are the same. We’re on the lookout for enthusiastic, friendly, and celebration-loving people to join our team as Sales Assistants .
Our stores are places of celebration, creativity, and connection—every day of the year. As things get busier, we’re looking for extra hands and friendly faces to help keep everything running smoothly. If you enjoy being part of a vibrant, welcoming environment, we’d love to have you on the team.
The day to day
What You’ll Be Getting Up To:
- Put our customers at the heart of everything you do — it’s our promise to them.
- Make every shopper feel welcomed, wowed, and won over — that’s the cardfactory way!
- Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
- Keeping our shelves stocked and looking fabulous.
- Recommend our amazing range of gifts, wrap, and more — we’re so much more than cards !
About You
No retail experience needed, you’ll be working with a friendly team and receive full training. What matters most is that you’re friendly, approachable, comfortable on your feet (it gets busy, but it’s all part of the fun!) and ready to help. If you’re flexible with your time — we may even offer shifts across nearby stores if you’re up for it.
If you’ve got great communication skills, love to chat, whilst gaining valuable experience in a fun and friendly environment, this could be the perfect opportunity for you. At cardfactory, you’ll be part of a supportive team, learning new skills and helping to create memorable moments for every customer who walks through our doors.
Our colleagues tell us — it’s a great team, good vibes, flexible hours and a job they genuinely love. If you’re ready to be a celebration expert, we’d love to hear from you.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Location Longbridge Town Centre Birmingham, United Kingdom
#J-18808-Ljbffr
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion for helping others shine through. This aligns perfectly with Card Factory's focus on celebrating customers' life moments.
✨Tip Number 2
Familiarise yourself with the products and services offered by Card Factory. Understanding their range of greeting cards, gifts, and seasonal items will help you engage with customers effectively and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your ability to multitask and handle busy environments. Think of examples from past experiences where you've successfully managed multiple responsibilities, as this is crucial for the fast-paced nature of the Sales Assistant role.
✨Tip Number 4
Be ready to express your flexibility regarding working hours. Since Card Factory values work-life balance, showing that you're open to various shifts can make you a more attractive candidate for the team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Highlight your ability to multitask, provide excellent customer service, and embrace a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Even if you lack retail experience, emphasise any relevant skills or experiences that demonstrate your ability to work well with customers and handle busy situations.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how your values align with theirs. Be sure to include your availability as they value work/life balance.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent customer service.
✨Demonstrate Multitasking Skills
Since the role involves managing busy tills and multiple tasks, be prepared to discuss how you handle busy situations. Provide examples of times when you've successfully juggled various responsibilities.
✨Embrace the Fast-Paced Environment
Card Factory values a fast-paced work ethic. During the interview, convey your ability to thrive in such environments. You might mention previous roles or activities where you had to adapt quickly to changing circumstances.
✨Be Yourself and Have Fun
The company appreciates personality and a bit of madness! Don’t hesitate to let your true self shine through during the interview. Share anecdotes that reflect your fun side while still being professional.
