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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your personality and passion for customer service!
- Other info: Flexible working hours available; apply early to secure your spot!
Location: Card Factory unit 37 newtowards high street
Contracted Hours Available: 6 hours
Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this.
The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- To work with the team unloading and unpacking the deliveries
- To assist with stock takes, which may include working outside the store’s normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!
We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.
Are you right for us?
The role requires someone who likes to be busy, can multitask and embraces change.Above all, you’ll be customer focused and will bring your best to the team!
Package Description
About the Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a trueOmni-channel retailer. This strategy sees significant investment into ourcolleagues across the business creating multiple opportunities to join a fast-paced environment and be part ofourexcitingjourney.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Location High Street Newtownards Unit 37, United Kingdom
#J-18808-Ljbffr
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or face-to-face, let your passion shine through. This role is all about celebrating life moments, so express how you can contribute to that experience.
✨Tip Number 2
Demonstrate your ability to multitask by sharing examples from previous experiences where you've successfully managed multiple responsibilities. This will show that you can handle the fast-paced environment at Card Factory.
✨Tip Number 3
Familiarise yourself with Card Factory's products and services before your interview. Being knowledgeable about their offerings will help you engage more effectively and show your genuine interest in the company.
✨Tip Number 4
Be open about your availability and flexibility. Since the role offers various hours, clearly communicate when you can work, which will demonstrate your willingness to adapt to the team's needs.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Highlight your ability to multitask, provide excellent customer service, and work in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Even if you lack retail experience, emphasise any relevant skills or experiences that demonstrate your ability to handle busy situations and work well with others.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how your values align with theirs. Use specific examples to illustrate your customer service skills.
Check Availability: Be clear about your availability in your application. Since the company values work-life balance, let them know when you can work, ensuring it aligns with their needs while also accommodating your schedule.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent service.
✨Demonstrate Multitasking Skills
Since the role involves juggling multiple tasks, prepare examples of how you've successfully managed busy situations in the past. This could be from previous jobs, school projects, or even personal experiences.
✨Embrace the Fast-Paced Environment
Card Factory thrives on a fast-paced atmosphere, so convey your ability to adapt and thrive under pressure. Discuss any experiences where you had to think on your feet or adapt quickly to changing circumstances.
✨Be Yourself and Have Fun
The company values personality, so don’t be afraid to let your true self shine through during the interview. Share a bit about your interests and why you think you'd fit into the 'mad' culture at Card Factory!
