Sales Assistant

Sales Assistant

Darlington Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
  • Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
  • Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
  • Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
  • Qualifications: No retail experience needed; just bring your personality and passion for customer service!
  • Other info: Flexible working hours available; apply early to secure your chance!

About the job

Location:

Contracted Hours Available:

Do you take pride in creating great experiences for others and enjoy working in an environment where no two days are the same. We’re on the lookout for enthusiastic, friendly, and celebration-loving people to join our team as Sales Assistants.

Our stores are places of celebration, creativity, and connection—every day of the year. As things get busier, we’re looking for extra hands and friendly faces to help keep everything running smoothly. If you enjoy being part of a vibrant, welcoming environment, we’d love to have you on the team.

The day to day

What You’ll Be Getting Up To:

  • Put our customers at the heart of everything you do — it’s our promise to them.
  • Make every shopper feel welcomed, wowed, and won over — that’s the cardfactory way!
  • Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
  • Keeping our shelves stocked and looking fabulous.
  • Recommend our amazing range of gifts, wrap, and more — we’re so much more than cards!
  • About You

    No retail experience needed, you’ll be working with a friendly team and receive full training. What matters most is that you’re friendly, approachable, comfortable on your feet (it gets busy, but it’s all part of the fun!) and ready to help. If you’re flexible with your time — we may even offer shifts across nearby stores if you’re up for it.

    Why join us

    If you’ve got great communication skills, love to chat, whilst gaining valuable experience in a fun and friendly environment, this could be the perfect opportunity for you. At cardfactory, you’ll be part of a supportive team, learning new skills and helping to create memorable moments for every customer who walks through our doors.

    Our colleagues tell us — it’s a great team, good vibes, flexible hours and a job they genuinely love. If you’re ready to be a celebration expert, we’d love to hear from you.

    Sales Assistant employer: Card Factory

    At Card Factory, we pride ourselves on being a vibrant and dynamic workplace where our employees can thrive. With a strong focus on work-life balance, flexible hours, and a supportive environment, we empower our Sales Assistants to deliver exceptional customer service while enjoying their roles. Our commitment to employee growth is evident through various development opportunities, including retail apprenticeships and access to comprehensive wellbeing resources, making us an excellent employer for those looking to make a meaningful impact in a fast-paced retail setting.
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    Contact Detail:

    Card Factory Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Sales Assistant

    ✨Tip Number 1

    Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a casual conversation or at an event, let your passion shine through. This role is all about celebrating life moments, so demonstrating that you genuinely care about helping customers will set you apart.

    ✨Tip Number 2

    Familiarise yourself with our products and services before applying. Knowing the types of cards and gifts we offer can help you engage in meaningful conversations with our team. It shows initiative and a genuine interest in what we do, which is something we value highly.

    ✨Tip Number 3

    Be prepared to discuss your ability to multitask and handle busy environments. Think of examples from your past experiences where you've successfully managed multiple responsibilities. We want to see that you can thrive in a fast-paced setting, just like our stores!

    ✨Tip Number 4

    If you have any flexible availability, make sure to highlight this when you apply. We appreciate candidates who can adapt to varying schedules, especially during peak times. Letting us know your availability upfront can increase your chances of landing the job!

    We think you need these skills to ace Sales Assistant

    Customer Service Skills
    Multitasking Abilities
    Communication Skills
    Attention to Detail
    Sales Skills
    Teamwork
    Time Management
    Problem-Solving Skills
    Adaptability
    Cash Handling
    Merchandising Skills
    Basic IT Skills
    Positive Attitude
    Flexibility

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Focus on their emphasis on customer service, multitasking, and the ability to work in a fast-paced environment.

    Highlight Relevant Skills: Even if you lack retail experience, showcase your personality and passion for customer service in your CV and cover letter. Mention any relevant experiences where you've demonstrated these skills, such as teamwork or handling busy situations.

    Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Sales Assistant role. Use keywords from the job description, such as 'customer-focused' and 'multitask', to make your application stand out.

    Be Honest About Availability: Since Card Factory values work-life balance, be clear about your availability in the application form. This transparency will help them understand how you can fit into their scheduling needs.

    How to prepare for a job interview at Card Factory

    ✨Show Your Passion for Customer Service

    Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences where you provided excellent service, even if they are from outside retail.

    ✨Demonstrate Your Multitasking Skills

    Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences that showcase your ability to juggle responsibilities.

    ✨Embrace the Fast-Paced Environment

    Be ready to discuss how you thrive in busy situations. Mention any experiences where you had to work under pressure and how you maintained high standards while doing so.

    ✨Be Open About Your Availability

    Since the company values work-life balance, be honest about your availability during the interview. This shows that you are considerate of both your needs and the company's requirements.

    Sales Assistant
    Card Factory
    Location: Darlington
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