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- Tasks: Join our team as a Sales Assistant, providing top-notch customer service and managing sales efficiently.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts, with over a thousand stores.
- Benefits: Enjoy a 25% discount, financial wellbeing support, and opportunities for training and development.
- Why this job: Be part of a fun, fast-paced environment where your personality and passion for service shine.
- Qualifications: No retail experience needed; just bring your enthusiasm and customer-focused attitude!
- Other info: Flexible work arrangements available; specify your availability in the application.
This is a Fixed Term Contract.
Role Responsibilities
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory team to help fulfill this.
The environment is fast-paced, our standards are high, and we’re proud of it. In our busy stores, you will need to manage multiple customers, operate tills efficiently, and handle various tasks. But don’t worry, you’ll have fun along the way and understand why a little bit of madness is part of working here!
- Provide excellent customer service at all times to help customers celebrate their life’s moments.
- Process sales politely, efficiently, and accurately, upselling on till products where appropriate.
- Price and merchandise stock and products correctly.
- Assist with unloading and unpacking deliveries with the team.
- Participate in stock takes, which may require working outside normal store hours.
Retail experience is not necessary; we value personality and a passion for customer service above all else.
We support work/life balance, so please specify your availability in the application form.
The Ideal Candidate
Are we right for you?
We are grafters at Card Factory, working hard to meet our customers’ needs. We understand the importance of work-life balance and offer flexible arrangements where possible.
Are you right for us?
The role suits someone who enjoys being busy, can multitask, and embraces change. Most importantly, you’ll be customer-focused and bring your best to the team!
Package and About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over a thousand stores across the UK and Ireland. We launched a new 5-year business strategy in 2020, aiming to become a true omnichannel retailer. We invest in our colleagues and offer numerous opportunities to grow in a fast-paced environment.
We offer benefits supporting your physical, mental, and financial well-being, including:
- 25% colleague discount in-store and online
- Financial wellbeing support, including education tools and salary advances
- Seasonal incentives
- Opportunities for retail apprenticeships
- Access to training and development content
- Discounted mobile phone contracts and car leasing
- Discounts at hundreds of UK retailers
- Employee Assistance Programme for mental, physical, and financial health
If this role aligns with your career goals, click \”apply now\”. We may close the vacancy early once sufficient applications are received, so apply soon.
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Locations
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles or situations, even if they are not retail-related.
✨Tip Number 2
Demonstrate your ability to multitask by discussing experiences where you successfully managed multiple responsibilities at once. This could be from school projects, volunteer work, or any other relevant activities.
✨Tip Number 3
Familiarise yourself with Card Factory's products and values before the interview. Being able to discuss their offerings and how you can contribute to their mission will show your genuine interest in the role.
✨Tip Number 4
Be prepared to talk about your availability and flexibility. Since the role requires working outside normal hours, showing that you can adapt to the needs of the business will make you a more attractive candidate.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your personality and customer service passion align with their needs.
Highlight Relevant Skills: Even if you lack retail experience, focus on transferable skills such as multitasking, communication, and teamwork. Provide examples from previous experiences where you've demonstrated these skills, especially in customer-focused situations.
Show Your Availability: Since the company values work-life balance, be clear about your availability in the application form. Mention any flexibility you have, as this can make you a more attractive candidate.
Craft a Personal Statement: Write a brief personal statement that reflects your enthusiasm for the role and the company. Share why you want to work at Card Factory and how you can contribute to their team culture of fun and hard work.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Since the role values personality and a passion for customer service, be sure to express your enthusiasm for helping customers. Share any relevant experiences where you went above and beyond to assist someone, even if it's not in a retail setting.
✨Demonstrate Multitasking Skills
The environment is fast-paced, so prepare examples that showcase your ability to handle multiple tasks at once. You might discuss a time when you successfully managed several responsibilities simultaneously, highlighting your organisational skills.
✨Embrace Change and Adaptability
Card Factory looks for candidates who can embrace change. Be ready to discuss how you've adapted to new situations or changes in your previous roles. This will show that you're flexible and can thrive in a dynamic work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities within Card Factory. This demonstrates your genuine interest in the role and helps you assess if the company aligns with your career goals.
