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- Tasks: Join our team as a Sales Assistant, providing top-notch customer service and managing sales efficiently.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts, with over a thousand stores.
- Benefits: Enjoy a 25% discount, financial wellbeing support, and opportunities for training and development.
- Why this job: Be part of a fun, fast-paced environment where your personality and passion for service shine.
- Qualifications: No retail experience needed; just bring your enthusiasm and customer-focused attitude!
- Other info: Flexible work arrangements available; specify your availability in the application.
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this.
The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- To work with the team unloading and unpacking the deliveries
- To assist with stock takes, which may include working outside the store’s normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!
We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.
Are you right for us?
The role requires someone who likes to be busy, can multitask and embraces change.Above all, you’ll be customer focused and will bring your best to the team!
Package Description
About the Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a trueOmni-channel retailer. This strategy sees significant investment into ourcolleagues across the business creating multiple opportunities to join a fast-paced environment and be part ofourexcitingjourney.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
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Locations
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles or situations, even if they are not retail-related.
✨Tip Number 2
Demonstrate your ability to multitask by discussing experiences where you successfully managed multiple responsibilities at once. This could be from school projects, volunteer work, or any other relevant activities.
✨Tip Number 3
Familiarise yourself with Card Factory's products and values before the interview. Being able to discuss their offerings and how you can contribute to their mission will show your genuine interest in the role.
✨Tip Number 4
Be prepared to talk about your availability and flexibility. Since the role requires working outside normal hours, showing that you can adapt to the needs of the business will make you a more attractive candidate.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your personality and customer service passion align with their needs.
Highlight Relevant Skills: Even if you lack retail experience, focus on transferable skills such as multitasking, communication, and teamwork. Provide examples from previous experiences where you've demonstrated these skills, especially in customer-focused situations.
Show Your Availability: Since the company values work-life balance, be clear about your availability in the application form. Mention any flexibility you have, as this can make you a more attractive candidate.
Craft a Personal Statement: Write a brief personal statement that reflects your enthusiasm for the role and the company. Share why you want to work at Card Factory and how you can contribute to their team culture of fun and hard work.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Since the role values personality and a passion for customer service, be sure to express your enthusiasm for helping customers. Share any relevant experiences where you went above and beyond to assist someone, even if it's not in a retail setting.
✨Demonstrate Multitasking Skills
The environment is fast-paced, so prepare examples that showcase your ability to handle multiple tasks at once. You might discuss a time when you successfully managed several responsibilities simultaneously, highlighting your organisational skills.
✨Embrace Change and Adaptability
Card Factory looks for candidates who can embrace change. Be ready to discuss how you've adapted to new situations or changes in your previous roles. This will show that you're flexible and can thrive in a dynamic work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities within Card Factory. This demonstrates your genuine interest in the role and helps you assess if the company aligns with your career goals.
