Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your personality and passion for customer service!
- Other info: Flexible working hours available; apply early to secure your chance!
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this.
The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- To work with the team unloading and unpacking the deliveries
- To assist with stock takes, which may include working outside the store’s normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!
We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.
Are you right for us?
The role requires someone who likes to be busy, can multitask and embraces change.Above all, you’ll be customer focused and will bring your best to the team!
Package Description
About the Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a trueOmni-channel retailer. This strategy sees significant investment into ourcolleagues across the business creating multiple opportunities to join a fast-paced environment and be part ofourexcitingjourney.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Location Robin Retail Park Wigan Robin RP, United Kingdom
#J-18808-Ljbffr
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your passion shine through. We love candidates who genuinely enjoy helping others celebrate their life moments!
✨Tip Number 2
Demonstrate your ability to multitask by sharing examples from your past experiences. Even if you haven't worked in retail before, think of situations where you've successfully managed multiple responsibilities at once. This will show us that you're ready for the fast-paced environment at Card Factory.
✨Tip Number 3
Familiarise yourself with our products and services before applying. Knowing about our greeting cards, gifts, and the overall shopping experience we offer can help you stand out. It shows that you're proactive and genuinely interested in being part of our team.
✨Tip Number 4
Be open about your availability when filling out the application form. We appreciate flexibility, and being upfront about when you can work will help us find the best fit for both you and the business. It’s all about creating a win-win situation!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Focus on their emphasis on customer service, multitasking, and the ability to work in a fast-paced environment.
Highlight Relevant Skills: Even if you lack retail experience, showcase your personality and passion for customer service in your CV and cover letter. Mention any relevant experiences where you've demonstrated these skills, such as teamwork or handling busy situations.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Sales Assistant role. Use keywords from the job description, such as 'customer-focused' and 'multitask', to make your application stand out.
Be Honest About Availability: Since Card Factory values work-life balance, be clear about your availability in the application form. This transparency will help them understand how you can fit into their scheduling needs.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent customer service.
✨Demonstrate Your Multitasking Skills
Since the role involves juggling multiple tasks, prepare examples of how you've successfully managed busy situations in the past. This could be from previous jobs, school projects, or even personal experiences.
✨Be Ready to Embrace Change
The fast-paced environment at Card Factory means things can change quickly. Show that you're adaptable by discussing times when you've had to adjust to new circumstances or take on unexpected challenges.
✨Ask About Work-Life Balance
Since the company values work-life balance, don't hesitate to ask questions about flexible working arrangements during your interview. This shows that you are thoughtful about your availability and committed to maintaining a healthy balance.
