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For Companies At a Glance
- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your personality and passion for customer service!
- Other info: Flexible working hours available; apply early to secure your chance!
Job Introduction
Location: Card Factory
The Concourse Shopping Centre
Skelmersdale
Wn8 6nd
Contracted Hours Available:
This is a Fixed Term Contract.
Do you take pride in creating great experiences for others and enjoy working in an environment where no two days are the same. We’re on the lookout for enthusiastic, friendly, and celebration-loving people to join our team as Sales Assistants.
Our stores are places of celebration, creativity, and connection—every day of the year. As things get busier, we’re looking for extra hands and friendly faces to help keep everything running smoothly. If you enjoy being part of a vibrant, welcoming environment, we’d love to have you on the team.
Role Responsibility
What You’ll Be Getting Up To:
- Put our customers at the heart of everything you do — it’s our promise to them.
- Make every shopper feel welcomed, wowed, and won over— that’s the CardFactory way!
- Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
- Keeping our shelves stocked and looking fabulous.
- Recommend our amazing range of gifts, wrap, and more — we’re so much more than cards!
The Ideal Candidate
No retail experience needed, you’ll be working with a friendly team and receive full training. What matters most is that you’re friendly, approachable, comfortable on your feet (it gets busy, but it’s all part of the fun!) and ready to help. If you’re flexible with your time — we may even offer shifts across nearby stores if you’re up for it.
Package Description
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
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Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your passion shine through. We love candidates who genuinely enjoy helping others celebrate their life moments!
✨Tip Number 2
Demonstrate your ability to multitask by sharing examples from your past experiences. Even if you haven't worked in retail before, think of situations where you've successfully managed multiple responsibilities at once. This will show us that you're ready for the fast-paced environment at Card Factory.
✨Tip Number 3
Familiarise yourself with our products and services before applying. Knowing about our greeting cards, gifts, and the overall shopping experience we offer can help you stand out. It shows that you're proactive and genuinely interested in being part of our team.
✨Tip Number 4
Be open about your availability when filling out the application form. We appreciate flexibility, and being upfront about when you can work will help us find the best fit for both you and the business. It’s all about creating a win-win situation!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Focus on their emphasis on customer service, multitasking, and the ability to work in a fast-paced environment.
Highlight Relevant Skills: Even if you lack retail experience, showcase your personality and passion for customer service in your CV and cover letter. Mention any relevant experiences where you've demonstrated these skills, such as teamwork or handling busy situations.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Sales Assistant role. Use keywords from the job description, such as 'customer-focused' and 'multitask', to make your application stand out.
Be Honest About Availability: Since Card Factory values work-life balance, be clear about your availability in the application form. This transparency will help them understand how you can fit into their scheduling needs.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent customer service.
✨Demonstrate Your Multitasking Skills
Since the role involves juggling multiple tasks, prepare examples of how you've successfully managed busy situations in the past. This could be from previous jobs, school projects, or even personal experiences.
✨Be Ready to Embrace Change
The fast-paced environment at Card Factory means things can change quickly. Show that you're adaptable by discussing times when you've had to adjust to new circumstances or take on unexpected challenges.
✨Ask About Work-Life Balance
Since the company values work-life balance, don't hesitate to ask questions about flexible working arrangements during your interview. This shows that you are thoughtful about your availability and committed to maintaining a healthy balance.
