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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your personality and passion for customer service!
- Other info: Flexible working arrangements available; apply early to secure your chance!
Please Note: The application deadline for this job has now passed.
Job Introduction
Location: Mansfield Woodhouse
Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this.
The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- To work with the team unloading and unpacking the deliveries
- To assist with stock takes, which may include working outside the store’s normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!
We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.
Are you right for us?
The role requires someone who likes to be busy, can multitask and embraces change.Above all, you’ll be customer focused and will bring your best to the team!
Package Description
About the Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a trueOmni-channel retailer. This strategy sees significant investment into ourcolleagues across the business creating multiple opportunities to join a fast-paced environment and be part ofourexcitingjourney.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
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Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the Card Factory brand and its products. Understanding their offerings will help you connect with customers and demonstrate your enthusiasm during any interviews or discussions.
✨Tip Number 2
Showcase your ability to multitask in a fast-paced environment. Think of examples from previous experiences where you've successfully managed multiple responsibilities, as this is crucial for the Sales Assistant role.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role emphasises excellent customer service, be ready to share how you would handle various customer interactions and ensure a positive shopping experience.
✨Tip Number 4
Be open about your availability and flexibility. The job description highlights the importance of work-life balance, so clearly communicate when you can work to align with the company's needs.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: In your application, emphasise your passion for customer service. Share any relevant experiences where you provided excellent service or went above and beyond for a customer.
Showcase Multitasking Abilities: Mention instances where you successfully managed multiple tasks simultaneously. This could be in previous jobs, volunteer work, or even during school projects.
Express Flexibility: Since the role offers flexible working hours, clearly state your availability in the application. This shows that you are adaptable and willing to meet the company's needs.
Convey Enthusiasm: Let your personality shine through in your application. Use a friendly tone and express your excitement about the opportunity to join the Card Factory team and contribute to their success.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their special moments. Share any relevant experiences where you provided excellent service, even if they are from outside retail.
✨Demonstrate Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences that showcase your ability to juggle responsibilities.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you thrive in busy situations. Mention any experiences where you had to work under pressure and how you maintained high standards while doing so.
✨Be Open About Your Availability
Since the company values work-life balance, be honest about your availability during the interview. This shows that you are considerate of both your needs and the company's requirements.
