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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your passion for customer service and a positive attitude!
- Other info: Flexible working hours available; apply early to secure your chance!
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it!
It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- Work with the team unloading and unpacking the deliveries
- Assist with stock takes, which may include working outside the store’s normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The Ideal Candidate:
We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas. Are you right for us? The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
Package Description:
About the Company: Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Location: 5 Broad Street Ross on Wye, United Kingdom
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a casual conversation or at an event, let your passion shine through. This role is all about celebrating life moments, so demonstrating that you understand and appreciate this will set you apart.
✨Tip Number 2
Familiarise yourself with our products and the types of celebrations we cater to. Knowing our range of greeting cards, gifts, and dressings will help you engage with customers effectively. It shows initiative and a genuine interest in what we do, which is something we value highly.
✨Tip Number 3
Be prepared to discuss your ability to multitask and handle busy environments. Think of examples from your past experiences where you've successfully managed multiple responsibilities. This will demonstrate that you can thrive in our fast-paced stores.
✨Tip Number 4
Highlight your flexibility and willingness to adapt to changing situations. Since we offer flexible working arrangements, showing that you're open to various shifts and can adjust to the needs of the business will make you a more attractive candidate.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: Since Card Factory values personality and a passion for customer service, make sure to highlight your unique traits in your application. Share experiences that showcase your enthusiasm for helping customers celebrate their life moments.
Emphasise Multitasking Skills: The role requires someone who can manage busy tills and juggle multiple tasks. In your application, provide examples of situations where you successfully handled several responsibilities at once, demonstrating your ability to thrive in a fast-paced environment.
Flexible Availability: Card Factory appreciates candidates who are open about their availability. Clearly state your working hours in the application form, ensuring they align with the company's needs while also considering your work/life balance.
Customer Service Focus: As the role is heavily centred on providing excellent customer service, include specific instances where you went above and beyond for customers in previous roles or experiences. This will show your commitment to making every customer's experience memorable.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences where you provided excellent service, even if they are from outside retail.
✨Demonstrate Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences that showcase your ability to juggle responsibilities.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you thrive in busy situations. Mention any experiences where you worked under pressure and how you maintained high standards while doing so.
✨Be Open About Your Availability
Since the company values work-life balance, be honest about your availability during the interview. This shows that you are considerate of both your needs and the company's requirements.
