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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy flexible hours, a 25% discount, financial support, and access to learning resources.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values your personality.
- Qualifications: No retail experience needed; just bring your passion for customer service and a can-do attitude.
- Other info: Flexible working hours available; indicate your availability in the application.
Contracted Hours Available: 8 - Fully flexible (with the possibility to work more, phone the store 01285 643223 for more details).
Role Responsibilities:
- Provide excellent customer service at all times to help each customer celebrate their life’s moments.
- Process all sales politely, efficiently, and accurately while upselling on till products.
- Price and merchandise stock and products correctly.
- Assist with unloading and unpacking deliveries.
- Help with stock takes, which may include working outside normal store hours.
Retail experience is not necessary when starting your Card Factory journey. We value personality and a passion for customer service above all else!
We support a work/life balance, so don’t worry if you’re not available all hours – just indicate your availability in the application form.
The Ideal Candidate:
We are grafters at Card Factory. The pace is fast, our standards are high, and we’re proud of it! We work hard to meet our loyal customers’ needs. We understand work-life balance and offer flexible arrangements to suit both you and the business where possible.
Are you right for us? The role requires someone who likes to stay busy, can multitask, and embraces change. Above all, you’ll be customer-focused and bring your best to the team!
Package & About the Company:
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched an exciting 5-year strategy to become a true omnichannel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.
We offer benefits supporting your physical, mental, and financial well-being, including:
- 25% colleague discount in-store and online
- Financial wellbeing support including education tools and salary advances
- Seasonal incentives
- Opportunities for retail apprenticeships
- Access to learning and development resources
- Discounts at numerous UK retailers
- Employee Assistance Programme for mental, physical, and financial support
This is an exciting role with genuine prospects. If it aligns with your career goals, click apply now.
We reserve the right to close this vacancy early once sufficient applications are received. We recommend applying early to avoid disappointment, as applications are reviewed regularly.
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Card Factory's products and services. Understanding their range of greeting cards, gifts, and seasonal items will help you engage with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills in any previous roles or experiences. Even if you haven't worked in retail before, think about times when you've provided excellent service or helped someone solve a problem.
✨Tip Number 3
Be prepared to discuss how you handle busy environments and multitasking. Think of examples from your past where you've successfully managed multiple tasks at once, as this is crucial for the Sales Assistant role.
✨Tip Number 4
Express your flexibility and willingness to work varied hours. Since the role offers flexible hours, highlighting your availability and eagerness to adapt to the store's needs can set you apart from other candidates.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role focuses heavily on customer service, make sure to emphasise any relevant experience or skills you have in this area. Use specific examples to demonstrate how you've successfully interacted with customers in the past.
Show Your Personality: Card Factory values personality and a passion for customer service. Let your unique character shine through in your application. Share anecdotes that reflect your enthusiasm and ability to connect with others.
Demonstrate Multitasking Abilities: The job requires managing multiple tasks simultaneously. In your application, mention instances where you've successfully juggled various responsibilities, especially in a fast-paced environment.
Indicate Availability Clearly: Since the position offers flexible hours, be clear about your availability in the application form. This will help the employer understand how you can fit into their scheduling needs.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent service.
✨Demonstrate Your Multitasking Skills
Since the role involves managing busy tills and multiple tasks, be prepared to discuss how you handle pressure and stay organised. You could share examples from previous jobs or situations where you successfully juggled various responsibilities.
✨Embrace the Fast-Paced Environment
Card Factory values a fast-paced work ethic, so convey your ability to adapt to change and thrive in a busy setting. Mention any experiences where you've had to quickly adjust to new challenges or environments.
✨Be Honest About Your Availability
Since the role offers flexible hours, be upfront about your availability during the interview. This shows that you're considerate of the company's needs while also valuing your work-life balance.
