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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support, seasonal incentives, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that values personality and customer passion above all.
- Qualifications: No retail experience needed; just bring your enthusiasm and a customer-focused attitude!
- Other info: Flexible work arrangements available; apply soon as we may close early!
The predicted salary is between 20000 - 30000 £ per year.
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfil this. The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get busy in our stores, so you need to manage lots of customers, busy tills, and multiple tasks. But don’t worry, you’ll have fun and understand why you need to be a little mad to work here!
- Provide excellent customer service to help customers celebrate their life’s moments.
- Process sales politely, efficiently, and accurately while upselling on till products.
- Price and merchandise stock and products correctly.
- Assist with unloading and unpacking deliveries with the team.
- Help with stock takes, which may include working outside normal store hours.
Retail experience is not necessary when starting your Card Factory journey. We value personality and a passion for customer service above all else! We support work/life balance, so let us know your availability in the application form.
The Ideal Candidate
Are we right for you? We are Grafters at Card Factory. The pace is fast, our standards are high, and we’re proud of it! We work hard to meet our loyal customers’ needs. We understand work–life balance and offer flexible arrangements where possible.
Are you right for us? The role requires someone who enjoys being busy, can multitask, and embraces change. Most importantly, you’ll be customer-focused and bring your best to the team!
Package and Company Info
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy focusing on becoming a true omnichannel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.
We offer benefits supporting your physical, mental, and financial well-being, including:
- 25% colleague discount in-store and online
- Financial Wellbeing Support (education tools, salary advances)
- Seasonal incentives
- Opportunities for Retail Apprenticeships
- Learning and development resources
- Discounted mobile and phone contracts
- Discounts at UK retailers
- Employee Assistance Programme for well-being support
This role offers genuine prospects. If this describes you and your career goals, click "apply now". We may close this vacancy early once enough applications are received, so apply soon!
Location: 40 High Street, Walton-on-Thames, United Kingdom
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the team. Whether it's in a casual conversation or during an interview, let your passion shine through. This role is all about celebrating life moments, so express how you can contribute to that atmosphere.
✨Tip Number 2
Familiarise yourself with the products and services offered by Card Factory. Understanding their range of greeting cards, gifts, and seasonal items will help you engage with customers effectively and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your ability to multitask and handle busy environments. Think of examples from your past experiences where you've successfully managed multiple responsibilities, as this will resonate well with the fast-paced nature of the job.
✨Tip Number 4
Be ready to share your availability openly. Since the company values work-life balance, being flexible and clear about when you can work will show that you're a team player who is willing to adapt to the store's needs.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Highlight key responsibilities such as customer service, multitasking, and teamwork in your application.
Showcase Your Personality: Since Card Factory values personality and passion for customer service, make sure to convey your enthusiasm in your cover letter. Share personal experiences that demonstrate your ability to connect with customers and work in a fast-paced environment.
Tailor Your CV: Even if you don't have retail experience, focus on transferable skills. Highlight any previous roles where you provided excellent customer service, managed multiple tasks, or worked as part of a team. Use specific examples to illustrate your capabilities.
Be Flexible: Mention your availability clearly in your application. Since Card Factory supports work/life balance, showing that you are open to flexible working arrangements can make you a more attractive candidate.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent customer service.
✨Demonstrate Multitasking Skills
Since the role involves managing busy tills and multiple tasks, be prepared to discuss how you handle busy situations. You could share examples from previous jobs or activities where you successfully juggled several responsibilities at once.
✨Embrace the Fast-Paced Environment
Card Factory values a fast-paced work ethic, so convey your ability to thrive in such an environment. Talk about times when you've worked under pressure and how you maintained high standards while doing so.
✨Be Open About Your Availability
Since they support work/life balance, be honest about your availability during the interview. This shows that you are considerate of both your needs and the company's scheduling requirements.
