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- Tasks: Assist customers in celebrating life moments while managing busy tills and stock.
- Company: Join Card Factory, the UK's leading retailer of greeting cards and gifts with over 1000 stores.
- Benefits: Enjoy a 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that values customer service and work-life balance.
- Qualifications: No retail experience needed; just bring your personality and passion for helping others!
- Other info: Flexible working hours available; apply early to secure your chance!
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it. It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- Work with the team unloading and unpacking the deliveries
- Assist with stock takes, which may include working outside the store’s normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The Ideal Candidate
Are we right for you? We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.
Are you right for us? The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
Package Description
About the Company: Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your passion shine through. We love candidates who genuinely enjoy helping others celebrate their special moments!
✨Tip Number 2
Demonstrate your ability to multitask by sharing examples from your past experiences. Even if you haven't worked in retail before, think of times when you've successfully managed multiple responsibilities at once, whether in school, volunteering, or other jobs.
✨Tip Number 3
Familiarise yourself with our products and the types of celebrations we cater to. This knowledge will not only impress us but also help you connect with customers more effectively. A little research goes a long way in showing your commitment to the role!
✨Tip Number 4
Be open about your availability and flexibility when applying. We appreciate candidates who communicate their schedules clearly, as it helps us find the best fit for both you and our team. Don't hesitate to let us know what works for you!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer service and multitasking.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Even if you lack retail experience, emphasise any relevant skills or experiences that demonstrate your ability to handle busy environments and work well with others.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how you can contribute to their team. Use specific examples to illustrate your customer service skills.
Be Honest About Availability: When filling out the application form, be clear about your availability. Card Factory values work-life balance, so let them know when you can work to ensure a good fit for both you and the business.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences where you provided excellent service, even if they are from outside retail.
✨Demonstrate Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences that showcase your ability to juggle responsibilities.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you thrive in busy situations. You might want to mention any experiences where you had to adapt quickly to changes or handle a high volume of work efficiently.
✨Ask About Work-Life Balance
Since the company values flexibility, don’t hesitate to ask about how they support work-life balance. This shows that you’re thoughtful about your availability and keen on maintaining a healthy balance.
