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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that values work-life balance and personal growth.
- Qualifications: No retail experience needed; just bring your passion for customer service and a positive attitude!
- Other info: Flexible working hours available; apply early to secure your spot!
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it. It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way!
Responsibilities:
- Provide excellent customer service at all times to help each customer celebrate their life’s moments.
- Process all sales politely, efficiently and accurately whilst upselling on till products.
- Price and merchandise stock and products correctly.
- Work with the team unloading and unpacking the deliveries.
- Assist with stock takes, which may include working outside the store’s normal opening hours.
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The Ideal Candidate:
We are Grafters at Card Factory, and we really do earn the title! The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
Package Description:
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online.
- Financial Wellbeing Support.
- Financial Education Tools.
- Salary Advance.
- Seasonal incentive schemes.
- Opportunity to apply for Retail Apprenticeships.
- Access to blended learning and development content.
- Discounts across 100’s of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the Card Factory's product range and customer service ethos. Understanding their offerings will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your ability to multitask by preparing examples from your past experiences where you've successfully managed multiple responsibilities. This will highlight your capability to thrive in a fast-paced environment.
✨Tip Number 3
Emphasise your passion for customer service during any interactions. Share stories that illustrate how you've gone above and beyond to assist customers, as this aligns perfectly with the values of Card Factory.
✨Tip Number 4
Be open about your availability and flexibility when discussing your potential work hours. This shows that you're willing to adapt to the needs of the business, which is highly valued at Card Factory.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Highlight your ability to multitask, provide excellent customer service, and work in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Even if you lack retail experience, emphasise any relevant skills or experiences that demonstrate your ability to handle busy situations and work well with others.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how your skills align with their values, particularly your ability to manage multiple tasks and provide exceptional customer service.
Be Honest About Availability: When filling out the application form, be clear about your availability. Card Factory values work-life balance, so let them know when you can work to ensure a good fit for both you and the business.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their special moments. Share any relevant experiences where you provided excellent service, even if they are from outside retail.
✨Demonstrate Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences that showcase your ability to juggle responsibilities.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you thrive in busy situations. Mention any experiences where you had to adapt quickly to changes or handle a high volume of work without compromising on quality.
✨Ask About Team Dynamics
Show your interest in being part of a team by asking questions about the team culture and how collaboration is encouraged. This demonstrates that you value teamwork and are eager to contribute positively.
