At a Glance
- Tasks: Join us as a Sales Assistant, managing busy stores and providing top-notch customer service.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over a thousand stores.
- Benefits: Enjoy 25% discount, flexible hours, financial wellbeing support, and opportunities for apprenticeships.
- Why this job: Be part of a dynamic team celebrating life moments while developing your skills in retail.
- Qualifications: No retail experience needed; just bring your passion for customer service and a positive attitude.
- Other info: Flexible working hours based on your availability; apply early as positions may fill quickly.
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.
The role involves managing busy stores, assisting customers, operating tills, and handling stock. You will provide excellent customer service, process sales efficiently, merchandise stock correctly, assist with deliveries, and participate in stock takes, which may require working outside normal hours.
Retail experience is not necessary; we value personality and passion for customer service. We support work/life balance and offer flexible hours based on your availability.
The Ideal Candidate
We seek someone who enjoys being busy, can multitask, embraces change, and is customer-focused. If you bring your best to the team, you'll fit right in!
Package and Company Information
Card Factory is the UK's leading retailer of greeting cards, dressings, and gifts, with over a thousand stores. We are evolving into a true omni-channel retailer with a 5-year strategic plan to enhance opportunities for our colleagues.
Benefits include:
- 25% colleague discount
- Financial wellbeing support, including education tools and salary advances
- Seasonal incentives
- Opportunities for apprenticeships and development
- Discounted mobile and retail contracts
- Access to discounts across UK retailers
- Employee Assistance Programme for mental, physical, and financial wellbeing
If this role aligns with your career goals, apply now. Early applications are encouraged as the vacancy may close once filled.
Location: Tomahawk Trail, Junction 32 Outlet Village, Castleford, UK
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your passion shine through. This role values personality, so be sure to express how much you enjoy helping others.
✨Tip Number 2
Familiarise yourself with the products that Card Factory offers. Knowing about their greeting cards, gifts, and seasonal items can help you engage better with customers and demonstrate your interest in the role.
✨Tip Number 3
Prepare to discuss your ability to multitask and handle busy environments. Think of examples from your past experiences where you've successfully managed multiple responsibilities at once, even if they are not retail-related.
✨Tip Number 4
Be ready to talk about your flexibility and willingness to adapt to change. Since the role may involve working outside normal hours, showcasing your availability and openness to different shifts will make you a more attractive candidate.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales Assistant position. Highlight your customer service experience and ability to multitask in your application.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Even if you lack retail experience, emphasise any relevant skills or experiences that demonstrate your ability to work in a busy environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how you can contribute to their mission of celebrating customers' life moments.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Since the role values personality and a passion for customer service, be sure to express your enthusiasm for helping customers. Share any relevant experiences where you went above and beyond to assist someone.
✨Demonstrate Your Multitasking Skills
The job involves managing busy stores and handling various tasks simultaneously. Prepare examples from your past experiences that showcase your ability to multitask effectively, especially in fast-paced environments.
✨Embrace Change and Flexibility
As the role may require working outside normal hours, highlight your adaptability and willingness to embrace change. Discuss any previous situations where you successfully adjusted to new challenges or schedules.
✨Research Card Factory
Familiarise yourself with Card Factory's products and values. Understanding their mission to celebrate life moments will help you align your answers with what they are looking for in a candidate.