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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, flexible hours, financial support, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your passion for customer service and a can-do attitude!
- Other info: Flexible working hours available; apply early to secure your spot!
Location: Newport Spytty
Contracted Hours Available: 8.00
We are passionate about celebrating our customers' life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we're proud of it! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don't worry, you'll have lots of fun along the way and you'll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life's moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- Work with the team unloading and unpacking the deliveries
- Assist with stock takes, which may include working outside the store's normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!
We want to support a work/life balance, therefore don't worry if you're not available all hours of the day - just tell us via the application form when you are available to work!
The Ideal Candidate
Are we right for you? We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we're proud of it! We work very hard to meet the needs of our loyal customers. We understand work-life balance and can offer flexible arrangements to suit both you and the business in certain areas.
Are you right for us? The role requires someone who likes to be busy, can multitask and embraces change. Above all, you'll be customer focused and will bring your best to the team!
Package Description
About the Company
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounted mobile phone contracts
- Discounts across 100's of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Locations
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Card Factory's products and services. Understanding their range of greeting cards, gifts, and seasonal items will help you engage with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you successfully handled busy situations or resolved customer issues. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 3
Emphasise your flexibility and willingness to work varied hours. Since Card Factory values work-life balance, being open about your availability can make you a more attractive candidate.
✨Tip Number 4
Demonstrate your passion for teamwork and collaboration. Share instances where you've worked effectively with others to achieve a common goal, as this aligns with the company’s focus on team dynamics.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer service and multitasking.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Include any relevant experience, even if it's not retail-specific, and emphasise your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how your skills align with their values of high standards and customer focus.
Highlight Availability: In your application, clearly state your availability to work. Card Factory values work-life balance, so being upfront about your schedule can help them find a suitable fit for both you and the business.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences where you provided excellent service, even if they are from outside retail.
✨Demonstrate Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences that showcase your ability to juggle responsibilities.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you handle busy situations. You might want to mention any experiences where you thrived under pressure, as this role requires someone who can keep up with a fast-paced setting.
✨Be Yourself and Have Fun
The company values personality, so don’t be afraid to let your true self shine through during the interview. Share your unique qualities and why you think they would make you a great fit for the team.
