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- Tasks: Join our team as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, flexible hours, financial support, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced environment where your personality shines and every day is different.
- Qualifications: No retail experience needed; just bring your passion for customer service and a can-do attitude!
- Other info: This is a fixed-term contract until April 2025, with flexible working arrangements available.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Location: Skipton
Contracted Hours Available: 8
This is a Fixed Term Contract until 30/04/2025.
We are passionate about celebrating our customers' life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we're proud of it! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don't worry, you'll have lots of fun along the way and you'll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life's moments.
- Process all sales politely, efficiently and accurately whilst upselling on till products.
- Price and merchandise stock and products correctly.
- Work with the team unloading and unpacking the deliveries.
- Assist with stock takes, which may include working outside the store's normal opening hours.
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don't worry if you're not available all hours of the day - just tell us via the application form when you are available to work!
The role requires someone who likes to be busy, can multitask and embraces change. Above all, you'll be customer focused and will bring your best to the team!
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support.
- Financial Education Tools.
- Salary Advance.
- Seasonal incentive schemes.
- Opportunity to apply for Retail Apprenticeships.
- Access to blended learning and development content.
- Discounted mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing.
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or face-to-face, let your passion shine through. This role values personality and a positive attitude, so make sure to convey that you genuinely enjoy helping customers celebrate their special moments.
✨Tip Number 2
Familiarise yourself with the products offered by Card Factory. Knowing the range of greeting cards, gifts, and dressings can help you engage with customers more effectively. It shows initiative and a genuine interest in the role, which can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you handle busy environments. Think of examples from past experiences where you've successfully multitasked or managed high-pressure situations. This will demonstrate your ability to thrive in the fast-paced atmosphere that Card Factory is known for.
✨Tip Number 4
Highlight your flexibility in terms of working hours. Since the job offers flexible arrangements, mention your availability clearly. This shows that you're willing to adapt to the needs of the business, making you a more attractive candidate for the Sales Assistant position.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your ability to multitask, provide excellent customer service, and manage busy environments in your application.
Showcase Your Personality: Since the company values personality and passion for customer service, make sure to convey your enthusiasm and unique traits in your CV and cover letter. Share examples of how you've engaged with customers or worked in a team.
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and experiences that align with the Sales Assistant role. Mention any relevant experience, even if it's not retail-specific, that demonstrates your ability to handle busy situations and provide great service.
Be Clear About Availability: The company encourages applicants to specify their availability. Clearly state when you can work in your application to show flexibility and willingness to meet the company's needs.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent customer service.
✨Demonstrate Your Multitasking Skills
Since the role involves managing busy tills and juggling multiple tasks, be prepared to discuss how you handle busy situations. You could share examples from previous jobs or even personal experiences where you successfully managed several responsibilities at once.
✨Embrace the Fast-Paced Environment
Card Factory thrives in a fast-paced setting, so convey your ability to adapt to change and work efficiently under pressure. You might want to mention any past experiences where you thrived in a similar environment.
✨Be Open About Your Availability
The company values work-life balance, so be honest about your availability during the interview. This shows that you are considerate of both your needs and the company's requirements, which can help build a positive rapport with the interviewer.
