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- Tasks: Create amazing experiences for customers and keep the store vibrant and welcoming.
- Company: Join Card Factory, a place of celebration, creativity, and connection.
- Benefits: Enjoy flexible hours, full training, and a supportive team environment.
- Why this job: Be part of a fun team, gain valuable experience, and help create memorable moments.
- Qualifications: No retail experience needed; just bring your friendly attitude and communication skills.
- Other info: Shifts may be available across nearby stores for those who are flexible.
Do you take pride in creating great experiences for others and enjoy working in an environment where no two days are the same. We’re on the lookout for enthusiastic, friendly, and celebration-loving people to join our team as Sales Assistants .
Our stores are places of celebration, creativity, and connection—every day of the year. As things get busier, we’re looking for extra hands and friendly faces to help keep everything running smoothly. If you enjoy being part of a vibrant, welcoming environment, we’d love to have you on the team.
The day to day
What You’ll Be Getting Up To:
- Put our customers at the heart of everything you do — it’s our promise to them.
- Make every shopper feel welcomed, wowed, and won over — that’s the cardfactory way!
- Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
- Keeping our shelves stocked and looking fabulous.
- Recommend our amazing range of gifts, wrap, and more — we’re so much more than cards !
About You
No retail experience needed, you’ll be working with a friendly team and receive full training. What matters most is that you’re friendly, approachable, comfortable on your feet (it gets busy, but it’s all part of the fun!) and ready to help. If you’re flexible with your time — we may even offer shifts across nearby stores if you’re up for it.
If you’ve got great communication skills, love to chat, whilst gaining valuable experience in a fun and friendly environment, this could be the perfect opportunity for you. At cardfactory, you’ll be part of a supportive team, learning new skills and helping to create memorable moments for every customer who walks through our doors.
Our colleagues tell us — it’s a great team, good vibes, flexible hours and a job they genuinely love. If you’re ready to be a celebration expert, we’d love to hear from you.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
- Salary NMW / NLW
- Frequency Hourly
- Job Reference cardfac/TP/1078/31093
- Contract Type Permanent
- Closing Date 8 March, 2026
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Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for creating great customer experiences during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your passion for helping others shine through.
✨Tip Number 2
Familiarise yourself with our product range before applying. Knowing about our gifts, wraps, and cards will not only impress us but also help you demonstrate your ability to recommend items effectively.
✨Tip Number 3
Be prepared to discuss your flexibility with shifts. Since we may offer shifts across nearby stores, showing that you're open to this will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in fast-paced environments, even if it's not retail. This shows us that you can handle busy situations and still maintain a friendly attitude, which is key for a Sales Assistant role.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Sales Assistant. Highlight the importance of customer service and being part of a team, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects your friendly and approachable personality. Even if you lack retail experience, emphasise any relevant skills such as communication, teamwork, and flexibility. Use examples that showcase your ability to create positive experiences for others.
Craft a Personal Cover Letter: Write a cover letter that conveys your enthusiasm for the role and the company. Mention why you want to work in a vibrant environment and how you can contribute to creating memorable moments for customers. Be genuine and let your personality shine through.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Card Factory
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. Highlight your passion for creating great experiences for customers, as this aligns perfectly with what they are looking for in a Sales Assistant.
✨Demonstrate Your Communication Skills
Since the role requires great communication skills, be prepared to showcase your ability to engage with others. Share examples of how you've successfully interacted with customers or team members in the past, even if it's from non-retail experiences.
✨Emphasise Teamwork
The company values a supportive team environment, so be ready to discuss your experiences working in teams. Talk about how you contribute to a positive atmosphere and how you can help create memorable moments for customers together with your colleagues.
✨Be Ready for a Fast-Paced Environment
Since the job can get busy, demonstrate your ability to stay calm and efficient under pressure. You might want to share any relevant experiences where you successfully managed multiple tasks at once, showing that you're comfortable on your feet and ready for the fun!