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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support, seasonal incentives, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that values work-life balance and personal growth.
- Qualifications: No retail experience needed; just bring your personality and passion for customer service!
- Other info: Flexible working hours available to fit your schedule.
The predicted salary is between 12000 - 18000 £ per year.
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We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this.
The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- Work with the team unloading and unpacking the deliveries
- Assist with stock takes, which may include working outside the store’s normal opening hours
Retail experience is not necessary when beginning your Card Factory story. We look for personality and a passion for customer service above all else!
We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
About You
Are we right for you?
We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.
Are you right for us?
The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy, including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support, Financial Education Tools, Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
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Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's through a phone call or in-person chat, let your passion shine through. We love candidates who genuinely enjoy helping others celebrate their special moments!
✨Tip Number 2
Demonstrate your ability to multitask by sharing examples from your past experiences. Even if they are not retail-related, highlight situations where you successfully managed multiple responsibilities at once. This will show us that you can handle the fast-paced environment we thrive in.
✨Tip Number 3
Familiarise yourself with our products and services before applying. Knowing about our greeting cards, gifts, and seasonal offerings will help you stand out as a candidate who is genuinely interested in what we do. It also shows that you're proactive and ready to hit the ground running!
✨Tip Number 4
Be open about your availability and flexibility when discussing your potential role with us. We appreciate candidates who communicate their schedules clearly, as it helps us find the best fit for both you and our team. Remember, work-life balance is important to us!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Focus on their emphasis on customer service, multitasking, and the ability to work in a fast-paced environment.
Highlight Relevant Skills: Even if you don't have retail experience, think about any previous roles or experiences where you've demonstrated excellent customer service, multitasking, or teamwork. Make sure to highlight these skills in your CV and cover letter.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and passion for customer service. Mention why you want to work at Card Factory specifically and how you can contribute to their team culture.
Be Honest About Availability: When filling out the application form, be clear about your availability. Card Factory values work/life balance, so let them know when you can work to ensure a good fit for both you and the company.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they are not from retail, that demonstrate your commitment to excellent service.
✨Demonstrate Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks in a busy environment. This could be from previous jobs, school projects, or even volunteer work. Highlight your ability to stay organised and efficient under pressure.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you thrive in fast-paced settings. You might want to mention any experiences where you had to adapt quickly to changes or handle a high volume of work, showing that you can keep up with the Card Factory's dynamic atmosphere.
✨Ask Questions About the Team and Culture
Show your interest in the company by asking about the team dynamics and the culture at Card Factory. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
