At a Glance
- Tasks: Lead a vibrant team, ensuring great customer experiences and driving store success.
- Company: Join Card Factory, the UK's leading greetings card retailer with over 1000 stores.
- Benefits: Enjoy a competitive salary, discounts, and support for your wellbeing.
- Other info: Flexible hours and a chance to make a real impact in your community.
- Why this job: Be part of an exciting journey with growth opportunities in a fast-paced environment.
- Qualifications: Strong leadership skills, positive attitude, and a passion for teamwork.
The predicted salary is between 27360 - 36480 € per year.
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities
- You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You're curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. For any questions email: (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Team Leader, Part Time - Portsmouth employer: Card Factory
Card Factory is an excellent employer that prioritises a positive and inclusive work culture, offering part-time Team Leaders in Portsmouth the chance to thrive in a supportive environment. With a strong focus on employee growth through training programmes and a range of benefits including discounts, financial wellbeing support, and enhanced leave policies, we empower our team members to develop their skills while enjoying a fulfilling career in retail. Join us to be part of a dynamic team where your contributions are valued and every day brings new opportunities for success.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader, Part Time - Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tricky situation. Be ready to share these examples during your chat, as they’ll show you’re the positive, proactive leader they’re looking for.
✨Tip Number 3
Ask questions that show your curiosity! When it’s your turn, ask about team dynamics or how they support staff growth. This not only shows you're interested but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Card Factory family. Don’t wait too long—apply early to avoid missing out!
We think you need these skills to ace Team Leader, Part Time - Portsmouth
Some tips for your application 🫡
Show Your Energy:When you're writing your application, let your personality shine through! We want to see that friendly and upbeat vibe that matches our team culture. Use positive language and share examples of how you've brought energy to previous roles.
Highlight Leadership Skills:Make sure to showcase your leadership experience in your application. We’re looking for someone who can motivate a team and create a positive atmosphere, so share specific instances where you’ve led by example or supported others in their growth.
Be Curious and Open:We love candidates who are eager to learn and grow! In your application, mention any experiences that demonstrate your curiosity and willingness to adapt. This shows us that you’re not just looking for a job, but a chance to develop your skills with us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it helps us keep everything organised and makes the process smoother for you.
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or handled challenges in the past. This will show that you can lead by example and create a positive vibe in the store.
✨Emphasise Your Customer Service Experience
Since this role is all about creating great customer experiences, be ready to discuss your previous roles in customer service. Highlight any instances where you went above and beyond for a customer, as this aligns perfectly with the company's values.
✨Be Energetic and Upbeat
The job description mentions the need for energy and positivity. Make sure to bring that same energy to your interview! A friendly and upbeat attitude can make a lasting impression and show that you're a great fit for the team.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity and eagerness to learn. Asking about team dynamics, growth opportunities, or how the store implements its initiatives shows that you're genuinely interested in contributing to the team's success.
