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- Tasks: Lead a vibrant team, ensuring great customer experiences and driving store success.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and opportunities for personal growth.
- Why this job: Be at the heart of a fun environment while developing your leadership skills.
- Qualifications: Energetic leaders with a passion for teamwork and customer service.
- Other info: Exciting career prospects in a fast-paced retail environment.
The predicted salary is between 28800 - 43200 £ per year.
Location: South Elmsall
Contracted Hours Available: 8
We are on the lookout for a friendly and upbeat Team Lead to bring energy, positivity, and great vibes to our store! In this role, you will support your Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager is away, you will step up and keep things running smoothly with confidence and care.
Role Responsibility
You will play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You will lead by example, showing what great service looks like and bringing the Card Factory Way to life. Along the way, you will help others grow while continuing to build your own skills. With your energy and commercial know-how, you will drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. By keeping an eye on the numbers, you will help ensure everything is running smoothly, and the team is thriving.
The Ideal Candidate
What we are looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You are curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You are fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Package Description
About the Company: Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100's of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Team Leader in Pontefract employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Pontefract
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Be ready to share these examples during your interview to demonstrate your skills and fit for the Team Leader role.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your personality shine through. A positive attitude can make a huge difference, so don’t hold back on showing how excited you are about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Leader in Pontefract
Some tips for your application 🫡
Show Your Energy: When you're writing your application, let your personality shine through! We want to see that upbeat energy and positivity that you’d bring to the team. Use lively language and examples that reflect your enthusiasm for the role.
Highlight Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can motivate a team and create a positive vibe, so share specific examples of how you've led others and supported their growth.
Be Curious and Open: We love candidates who are eager to learn and grow! In your application, mention any experiences where you’ve sought feedback or taken the initiative to improve. This shows us you’re the kind of person who’s always looking at the bigger picture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and being part of our exciting journey.
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Customer Experience
Since the role focuses on creating great customer experiences, be prepared to discuss how you would ensure every customer leaves happy. Think about times when you've gone above and beyond for customers and be ready to share those stories.
✨Be Energetic and Upbeat
The job description highlights the need for energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can make a big difference and show that you're a great fit for the store's vibe.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity and eagerness to learn. Ask about the team dynamics, how success is measured, or what initiatives are currently in place. This shows that you're not just interested in the role but also in contributing to the team's growth.
