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For Companies At a Glance
- Tasks: Lead a vibrant team, create amazing customer experiences, and drive store success.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and opportunities for personal growth.
- Why this job: Be part of a fun, energetic environment with real career prospects.
- Qualifications: Strong leadership skills and a passion for teamwork and customer service.
- Other info: Flexible hours and a chance to grow within a fast-paced retail setting.
The predicted salary is between 24000 - 36000 £ per year.
Location: Barons Quay Northwich
Contracted Hours Available: 10
We are on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you will be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager is away, you will step up and keep things running smoothly with confidence and care.
Role Responsibility
You will play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You will lead by example, showing what great service looks like and bringing the Card Factory Way to life. Along the way, you will help others grow while continuing to build your own skills. With your energy and commercial know-how, you will drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. By keeping an eye on the numbers, you will help make sure everything is running smoothly, and the team is thriving.
The Ideal Candidate
What we are looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You are curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone's voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You are fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Package Description
About the Company: Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across hundreds of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Team Leader in Northwich employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Northwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your skills and fit for the Team Leader role.
✨Tip Number 3
Be ready to showcase your energy! During the interview, let your personality shine through. Show them how you can bring positivity and great vibes to the store, just like they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Card Factory family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader in Northwich
Some tips for your application 🫡
Show Your Energy: When you're writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you bring to the table. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Experience: Tailor your application to highlight your leadership skills and relevant experiences. We love it when candidates provide specific examples of how they've created great customer experiences or driven team success. Make sure to connect your past roles to what we’re looking for!
Keep It Clear and Concise: While we appreciate a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do just that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive atmosphere.
✨Emphasise Customer Experience
Since this role is all about creating great customer experiences, be prepared to discuss how you would handle various customer scenarios. Think of times when you've gone above and beyond for a customer and be ready to share those stories.
✨Be Energetic and Upbeat
The job description highlights the need for energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can make a big difference and show that you're a great fit for the store's vibe.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity about the company and the role. Asking about team dynamics, growth opportunities, or how they measure success can show that you're genuinely interested in contributing to the team's success.